RAMESH BABU V
Chennai,TN
Summary
Dynamic professional with 28 years of experience in developing, monitoring, and executing strategic and tactical business plans that drive sustained growth and enhance operational efficiency. Recognized for a comprehensive perspective combined with a strong ability to identify and implement process improvements that optimize program operations. Proven track record in fostering innovation and aligning team efforts with organizational goals, consistently leading to exceptional results. Committed to leveraging analytical skills and industry insights to propel business success in competitive environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Business Head
Junior Kuppanna
05.2025 - Current
- Reduced operational costs by 20% through proactive process analysis and efficiency improvements.
- Drove a 10% increase in sales by forging and managing strategic partnerships with key travel agencies.
General Manager - Oyalo Pizza, QIK & Minute Kitchen
Naga Limited
07.2024 - 04.2025
- Company involved in food division with a focus on retail and operations
- Increased revenue by {14%} within 6 months (Rs 110 Cr to Rs 125 Cr)
- Secured Reliance Retail MOU; launched 2 Shop-in-Shop outlets in 1 month and planned for pan India expansion
- Opened 4 highest street outlets in 3 months
- Reduced costs by {15%} via process reengineering and team realignment
- Amplified efficiency by {30%} through scalable SOPs and implementing OKR, CRM, SAAS, AI, and integrated POS with SAP.
Business Head
Junior Kuppanna Restaurants
07.2022 - 07.2022
- A restaurant chain known for traditional cuisine
- Scaled revenue from Rs 101 Cr to Rs 172 Cr (+70%), 162% increase in profitability
- Expanded to 45 locations including 4 international outlets
- Launched 15,000+ sq. ft. centralized commissary to streamline ops
- Cut operational costs by {50%} through tech stack integrations (POS, CRM, HRMS, OKRs)
- Built alliances with ONDC, Swiggy Dine Out, Zomato Gold, Paytm, and Book My Show
Regional Head - South, West & East
OLA Technologies - Cloud Kitchen & Q-Commerce
06.2021 - 07.2022
- Technological solutions for quick commerce and cloud kitchen operations
- Launched 17 cloud kitchens and 47 Q-Commerce stores in 3 months
- Reduced inventory loss by {15%} through implementing enhanced process and standard operating procedures, resulting in improved key platform metrics (IGCC, SOS) by {20%}
General Manager - Multiplex Operations
Inox Leisure Ltd
06.2018 - 06.2021
- A multiplex company focused on cinema experience enhancements
- Boosted F&B sales by {12%} with curated menus & event-driven strategies
- Opened multi-format screens; drove {22%} unit-level profitability
- Amplified ad revenue by {12%} via performance-driven sales programs
General Manager - Corporate F&B
SPI Cinemas
12.2013 - 11.2016
- Cinema chain focusing on customer-centric dining experiences
- Created new dining formats; grew F&B revenue by {10%}
- Negotiated vendor contracts and streamlined ops to cut costs by {8%}
- Elevated NPS by {25%} through training and local store marketing
Area & Regional Manager
KFC & Pizza Hut
11.2008 - 12.2013
- Turned around loss-making stores to cash-positive within 3 months
- Reduced food cost by {6%}, heightened EBITDA to {8%}
- Executed targeted LSM campaigns reaching {1000} customers, increasing overall footfalls by {15%}
- International fast food restaurant chains
Manager - Retail F&B Operations
Reliance Industries Ltd
05.2005 - 09.2008
- A key player in various sectors including retail
- Built franchise model for 12 state-wide A1 Plazas
- Raised service levels by {25%} through the successful deployment of QA and training programs
Executive & Shift Manager
KFC & Pizza Hut
04.1998 - 05.2005
- International fast food restaurant chains
Education
PGPSM - Strategic Management
Symbiosis Institute
Pune01.2026
PGDBA - Operations Management
Symbiosis Institute of Business Management
Pune01.2015
Skills
- CRM
- HRMS
- OKR
- SAP
- SAAS
- POWER BI
- PYTHON
Accomplishments
- Managed P&L ownership exceeding Rs 150 Cr, achieving up to 70% YoY revenue growth.
- Delivered 50% cost savings through tech-led operational optimization.
- Led 100 outlet launches across India and international markets.
- Directed teams of 1200 employees across diverse geographies.
Certification
- Lean Six Sigma
- AI Tools & Chat GPT
- Power BI
LANGUAGES
English Fluent
Telugu Fluent
Hindi Proficient
Tamil Proficient
Kannada Proficient
Personal Information
Title: Business Operating Officer
Timeline
Business Head
Junior Kuppanna
05.2025 - Current
General Manager - Oyalo Pizza, QIK & Minute Kitchen
Naga Limited
07.2024 - 04.2025
Business Head
Junior Kuppanna Restaurants
07.2022 - 07.2022
Regional Head - South, West & East
OLA Technologies - Cloud Kitchen & Q-Commerce
06.2021 - 07.2022
General Manager - Multiplex Operations
Inox Leisure Ltd
06.2018 - 06.2021
General Manager - Corporate F&B
SPI Cinemas
12.2013 - 11.2016
Area & Regional Manager
KFC & Pizza Hut
11.2008 - 12.2013
Manager - Retail F&B Operations
Reliance Industries Ltd
05.2005 - 09.2008
Executive & Shift Manager
KFC & Pizza Hut
04.1998 - 05.2005
PGDBA - Operations Management
Symbiosis Institute of Business Management
PGPSM - Strategic Management
Symbiosis Institute