Ramanathan Aron Shalom

• Greeted and welcomed guests in a friendly and professional manner.
• Took food and beverage orders accurately and efficiently.
• Served food and drinks to guests while ensuring high standards of customer service.
• Provided menu recommendations and answered guests' queries about food and beverages.
• Ensured tables were clean, properly set, and ready for new guests.
• Handled billing and payment processes with accuracy.
• Maintained the cleanliness and organization of the dining area.
• Assisted in setting up for special events and functions.
• Worked closely with kitchen staff to ensure timely and accurate service.
• Managed customer complaints professionally to ensure guest satisfaction.
• Followed hotel, restaurant safety, and hygiene standards at all times.
• Encouraging guests to return not just for the food, but also for the hospitality and human connection.

• Identify the target customer and promote the right product to the right customer.
• Deepening the relationship with target customers by maintaining effective communication.
• Sending quotations to the customers, preparing credit agreements, and achieving the team targets.

Worked as a Customer Service Assistant for 3 months, was promoted to Operations Assistant for 1 year, and was promoted to Operations Executive for 2 years and 7 months.

• I have experience in the position of Operations Executive, with strong knowledge of courier and logistics. Skilled in managing daily dispatches, tracking deliveries, customer handling, and coordinating with delivery teams. Focused on ensuring smooth operations, timely delivery, and customer satisfaction.

• Verified and uploaded applicant documents as per the Indian High Commission's requirements.
• Coordinated with embassy staff for document submission and follow-ups.
• Maintained confidentiality of sensitive personal data.
• Ensured timely processing and submission of all visa applications within deadlines.