RAJITH RUVIRANGA
Avissawella
Summary
Senior Executive with extensive experience in strategic leadership and management. Proven track record in business development and operational efficiency, driving significant corporate growth. Expertise in team building and decision-making under pressure, leading to improved productivity and profitability. Committed to fostering innovation and enhancing workplace environments through effective strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Executive - Credit and Operations
Mahindra Ideal Finance Limited
Head Office
04.2024 - Current
- Evaluated creditworthiness of new and existing customers through comprehensive financial analysis.
- Analyzed financial statements, credit reports, and relevant data to assess repayment capability.
- Calculated financial and risk ratios to determine overall credit risk.
- Utilized credit scoring systems and internal rating models for accurate assessments.
- Prepared and processed loan applications and documentation with precision.
- Collected all necessary documents according to company credit policies and regulations.
- Verified authenticity and completeness of submitted documentation.
- Ensured compliance with finance company policies and Central Bank regulations.
Senior Executive- Credit and Operations
Abans Finance PLC
Head Office
10.2022 - 05.2024
- Reviewed loan requests and assessed clients' financial status for creditworthiness.
- Evaluated risks associated with loan applications and made approval decisions.
- Contacted clients to gather necessary financial data and documentation.
- Calculated financial ratios to support risk analysis and decision-making.
- Maintained accurate records of all loan applications for compliance purposes.
- Monitored changes in credit policies and regulations to ensure adherence.
- Demonstrated strong analytical skills in evaluating financial data and credit risk.
Customer Relations Executive
Durdans Hospital – Ceylon Hospitals PLC
Colombo
05.2021 - 11.2022
- Facilitated support for VIP clients, enhancing personalized service delivery.
- Addressed customer complaints through effective resolution strategies.
- Supervised counter staff to ensure compliance with grooming and ethical standards.
- Collected customer feedback during ward rounds to inform service improvements.
- Provided information to clients via phone and email, ensuring clarity and accuracy.
- Guided international patients through processes and services offered.
- Maintained detailed records of customer feedback and complaints for inpatient and outpatient services.
- Managed staff rosters and allocated counter personnel to maintain operational efficiency.
Executive Finance Operation
Fintrex Finance Ltd - Head Office
Colombo
06.2019 - 11.2020
- Processed lodging RMV entries for timely transfer of motor vehicle registration certificates.
- Managed lease operations in collaboration with branches to enhance efficiency.
- Coordinated supplier communications and payment disbursement functions effectively.
- Verified purchase orders to ensure accuracy and compliance.
- Provided facility settlement figures for financial reporting and analysis.
- Handled security documents and managed release processes securely.
- Addressed customer inquiries regarding finance operations to maintain satisfaction.
Customer Service Officer
LOLC Finance PLC
Avissawella
03.2013 - 06.2018
- Coordinated internal and external parties to address customer inquiries and complaints.
- Lodged RMV entries to transfer motor vehicle registration certificates to relevant parties.
- Provided secondary services to clients, issuing CRs and deletion letters as needed.
- Oversaw microfinance and lease operations for one main branch and three mini branches.
- Collaborated with regional offices and head office to ensure operational consistency.
- Verified and analyzed client-submitted documents for accuracy and compliance.
- Ensured strict adherence to company policies across all operations.
- Managed savings, fixed accounts, and insurance processes, including handling claims.
Education
GCE A/L - Accounting, Business Studies, Economics, General English
RAJASINGHE CENTRAL COLLEGE HANWELLA
Hanwella, Sri Lanka12.2011
GCE O/L - Mathematics, Science, Buddhism, History, Sinhala, Art, Information Technology, Citizenship Education, English
RAJASINGHE CENTRAL COLLEGE HANWELLA
Hanwella, Sri Lanka12.2008
Some College (No Degree) - Credit Management
Sri Lanka Institute of Credit Management (SLICM)
ColomboSkills
- Collaboration and teamwork
- Effective communication
- Leadership and delegation
- Customer service excellence
- Time management skills
- Supervision and oversight
Certification
INSTITUTE OF PERSONNEL MANAGEMENT, Colombo, Western Province, Degree in Human Resources Management (Undergraduate)
Timeline
Senior Executive - Credit and Operations
Mahindra Ideal Finance Limited
04.2024 - Current
Senior Executive- Credit and Operations
Abans Finance PLC
10.2022 - 05.2024
Customer Relations Executive
Durdans Hospital – Ceylon Hospitals PLC
05.2021 - 11.2022
Executive Finance Operation
Fintrex Finance Ltd - Head Office
06.2019 - 11.2020
Customer Service Officer
LOLC Finance PLC
03.2013 - 06.2018
GCE A/L - Accounting, Business Studies, Economics, General English
RAJASINGHE CENTRAL COLLEGE HANWELLA
GCE O/L - Mathematics, Science, Buddhism, History, Sinhala, Art, Information Technology, Citizenship Education, English
RAJASINGHE CENTRAL COLLEGE HANWELLA
Some College (No Degree) - Credit Management
Sri Lanka Institute of Credit Management (SLICM)
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