PRIMALI FERNANDO
Dehiwala,6
Summary
"Accomplished and detail-oriented banking professional with over 10 years of experience in financial services and customer relationship management. Skilled in financial analysis and risk management with a proven track record of increasing asset portfolios in the bank.Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
Adept at working under pressure and meeting tight deadlines, dedicated to delivering exceptional customer service and fostering long-term client relationships."
Overview
14
14
years of professional experience
Work History
Deputy Relationship Manager (Branch Credit)
Nations Trust Bank
Cinnamon Gardens Branch
04.2022 - Current
- Achieved set performance targets by effectively managing the portfolio of SME clients through Relationship Management strategies and tailored solutions.
- Preparing detailed analysis of credit proposals and reports for approval by the relevant credit approving authority.
- Maintained the high-quality credit portfolio through regular post-disbursement follow-ups and covenant monitoring.
- Enhanced the wallet share by implementing efficient cross selling and upselling techniques during new client onboarding.
- Actively engaged in recovery management of individual/SME portfolios with timely actions taken for stressed contracts.
Executive -Grade II (Credit Officer)
Pan Asia Banking Corporation Plc
Kalubowila & Narahenpita
07.2013 - 04.2022
- Managed all aspects of credit operations in the branch, including pawning transactions and trade-related transactions.
- Overseeing the Customer Service & Cash management operations.
- Handling customer inquiries provide appropriate & alternative solutions within the stipulated time line
- Proceeding facility renewals/Enhancements & obtained insurance policies, security documents ,legal & other related documents in lien with the credit approvals
- Proceeding & assist subordinates for pawning transactions, monitoring & follow up for payments on time & prepare auctions.
Banking Assitant
Citi Bank,N.A
Colombo 07
04.2012 - 06.2013
- Worked as an Outsourced Banking assistant in the Fund Transfer Unit, acquiring expertise in front counter operations and manual transaction processing control checks.
Bancassurance Assistant
Union Assurance Plc.
Commercial Bank
02.2011 - 04.2012
- Promoted Life Insurance policies to banking clients while providing excellent client service and achieving company goals.
Education
Master of Business Administration( MBA) in Finance
Cardiff Metropolitan University
12-2023
Diploma in Credit Management
Institute of Bankers of Sri Lanka (IBSL)
08-2018
Diploma in Applied Banking & Finance
Institute of Bankers of Sri Lanka (IBSL)
03-2017
Graduate Diploma in Business Management
Business Management School(BMS)
11-2014
Certificate in Banking & Finance (CBF)
Institute of Bankers of Sri Lanka (IBSL)
03-2014
Advanced Certificate Course of Business Management
National Institute of Business Management (NIBM)
12-2012
Good Shepherd Convent
Kandy08-2008
Skills
- Portfolio Management
- Relationship Management
- New Business Development
- Analytical skills
- Team Leadership
- Client Acquisition
- Negotiation Skills
Timeline
Deputy Relationship Manager (Branch Credit)
Nations Trust Bank
04.2022 - Current
Executive -Grade II (Credit Officer)
Pan Asia Banking Corporation Plc
07.2013 - 04.2022
Banking Assitant
Citi Bank,N.A
04.2012 - 06.2013
Bancassurance Assistant
Union Assurance Plc.
02.2011 - 04.2012
Master of Business Administration( MBA) in Finance
Cardiff Metropolitan University
Diploma in Credit Management
Institute of Bankers of Sri Lanka (IBSL)
Diploma in Applied Banking & Finance
Institute of Bankers of Sri Lanka (IBSL)
Graduate Diploma in Business Management
Business Management School(BMS)
Certificate in Banking & Finance (CBF)
Institute of Bankers of Sri Lanka (IBSL)
Advanced Certificate Course of Business Management
National Institute of Business Management (NIBM)
Good Shepherd Convent
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