Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Praveen Dissanayake

Colombo

Summary

I’m a Project and Operations Manager with extensive experience supporting businesses across the US, UK, EU, and New Zealand. Beyond managing project plans and daily stand-ups, I partner with business owners to build the systems and processes that drive sustainable growth. I’ve led teams through challenges, from unexpected setbacks to tight client demands, ensuring delivery stays on track. My focus goes beyond task management; I align people, systems, and business goals to create operations that run smoothly and deliver consistent results.

Overview

5
5
years of professional experience

Work History

Project Manager and Operations Specialist

Upwork.com
07.2021 - Current

Global Experience: US, UK, New Zealand, Netherlands (primary client base in the US)

  • Operations Systems Consultation: Guided clients in selecting and implementing tailored business tools to improve operational efficiency and effectiveness.
  • Management Consulting: Optimized workflows and project management systems to strengthen team performance, streamline delivery, and resolve operational bottlenecks.
  • Team & Project Leadership: Led cross-functional teams for long-term clients, ensuring on-time delivery, maintaining quality standards, and fostering collaboration across projects.

Systems and Operations Specialist

Monachus Solutions
07.2023 - 12.2024

Focused on optimizing operational efficiency and enhancing client satisfaction

  • Operations Management: Oversaw day-to-day company operations to ensure efficiency, effectiveness, and alignment with business goals.
  • Notion Systems Management: Managed and optimized Notion databases and templates for internal teams and clients, improving usability and accessibility.
  • HR Operations: Coordinated HR functions for clients, including recruitment, onboarding, and performance management, ensuring compliance and team alignment.
  • Compliance Project Management: Led client compliance initiatives to maintain adherence to relevant laws, regulations, and industry standards.
  • Strategy Development: Collaborated with leadership to design and implement strategies that improved operational workflows and client service delivery.
  • Process Optimization: Identified and executed process improvements to enhance productivity and service quality.
  • Administration & Deadlines: Maintained accurate records and ensured timely completion of projects, supporting consistent operational excellence.

Founder

Findaphotographer.lk
11.2020 - 07.2021

Independent venture launched post–A/L exams to connect photographers with clients more effectively

  • Market Gap Identification: Recognized the lack of an accessible platform for clients to discover and compare photographers beyond Facebook groups and word-of-mouth.
  • Startup Development: Assembled and managed a team of developers and designers using personal savings to build and launch a dedicated photography marketplace.
  • User Acquisition: Achieved 200 user sign-ups within the first week, validating product demand and market interest.
  • Community Engagement: Fostered strong relationships with photographers who shared similar client-acquisition challenges, building early community traction.
  • Adaptability & Growth: Despite closure due to COVID-19 and funding constraints, leveraged the experience as a foundation to pursue a career in project and operations management, collaborating with global clients and leading high-performing teams.

Education

Bachelor of Science - Data Science And Business Analytics

General Sir John Kotelawala Defense University
Colombo, Sri Lanka
12-2023

Skills

  • Feasibility analysis
  • Project tracking
  • Work flow planning
  • Workforce training
  • Systems implementation
  • Project development
  • Functional & business requirements
  • Resource allocation
  • Project planning
  • Agile methodology
  • Stakeholder communications

Languages

English
Sinhalese

Timeline

Systems and Operations Specialist

Monachus Solutions
07.2023 - 12.2024

Project Manager and Operations Specialist

Upwork.com
07.2021 - Current

Founder

Findaphotographer.lk
11.2020 - 07.2021

Bachelor of Science - Data Science And Business Analytics

General Sir John Kotelawala Defense University
Praveen Dissanayake