Motivated and enthusiastic professional with extensive experience thriving under pressure while demonstrating strong leadership, positivity, and a solution-oriented mindset. A dedicated team player known for being relatable, trustworthy, and committed to achieving both personal and organizational success. Passionate about driving results, fostering collaboration, and contributing to the accomplishment of company goals with unwavering dedication and integrity.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Digital Marketing Executive
Topline Digital Marketing (Pvt) Ltd
- 01.2024
Digital marketing trends and recommend new strategies.
Addressing customer complaints and providing solutions to enhance their experience.
Personalized Communication: Sending tailored emails or messages based on customer preferences, purchase history, or browsing behavior.
Customer Support: Providing prompt and helpful responses to inquiries, complaints, or feedback via phone, chat, or email.
Marketing Executive
Leehub (Pvt) Ltd
01.2023 - 01.2024
Managed the complete lifecycle of property transactions.
Plan and Execute Marketing Campaigns: Develop and implement marketing strategies, both online and offline, to promote the company's products or services.
Manage Digital Marketing: Oversee social media, online advertisements, and email marketing campaigns while analyzing performance metrics.
Conduct Market Research: Study customer needs, industry trends, and competitors to inform marketing efforts.
Build and Maintain Relationships: Collaborate with customers, partners, and sales teams to align marketing initiatives with business objectives.
Quality Assurance Inspector
ATG Ceylon (Pvt) Ltd
01.2022 - 01.2023
Inspect and Test Products: Examine materials, components, and finished goods to ensure they meet quality standards and specifications.
Document and Report Findings: Record inspection results, identify defects, and communicate issues to supervisors or the QA team.
Monitor Production Processes: Ensure manufacturing operations align with established procedures and quality benchmarks.
Verify Compliance: Ensure products and processes comply with industry regulations, safety guidelines, and company policies.
Collaborate for Improvement: Work with production teams to resolve quality issues and recommend corrective actions.
Pharmacy Assistant
Osusala Seeduwa
01.2019 - 01.2021
Greeting Customers: Welcome customers and assist with inquiries about medications and over-the-counter products.
Processing Transactions: Handle payments, refunds, and receipts for purchases.
Advising Customers: Provide basic guidance on non-prescription medications or healthcare products, within the scope of knowledge.
Resolving Issues: Address customer complaints or concerns and escalate issues to pharmacists as needed.
Education
G.C.E (O/L) Examination - English, Science, History, Enterpreneurship, Health Science, Sinhalese Lang & Lit, Buddhism, Mathematics, Art
01.2019
Skills
Communications
Customer service
Problem solving
Attention to detail
Certification
Spoken English & IT Diploma at Metropolitan Collage
Assistant Pharmacist Diploma UV International Academy Ja-Ela
Languages
English, Sinhalese
References
Can be provided upon request.
Timeline
Marketing Executive
Leehub (Pvt) Ltd
01.2023 - 01.2024
Quality Assurance Inspector
ATG Ceylon (Pvt) Ltd
01.2022 - 01.2023
Pharmacy Assistant
Osusala Seeduwa
01.2019 - 01.2021
Digital Marketing Executive
Topline Digital Marketing (Pvt) Ltd
- 01.2024
G.C.E (O/L) Examination - English, Science, History, Enterpreneurship, Health Science, Sinhalese Lang & Lit, Buddhism, Mathematics, Art