Prabha M. Loganathan
Ja-Ela
Summary
Dedicated banking professional with over 17 years of experience in retail banking and back office operations. Proven skills in time management, multitasking, and process improvement, with a strong focus on customer service and empathy. Completed professional banking exams and an MBA, demonstrating commitment to continuous learning and development. Open to exploring new industries and challenges, with a keen interest in sustainability and change management.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Assistant Manager-Credit Administration
Hatton National Bank PLC
03.2025 - Current
- Auditing of specific areas of Centralised Credit Administration operations
Executive-Credit Admin
Hatton National Bank PLC
04.2022 - 03.2025
- Activities related to the Auditing of Centralized Credit Functions.
Operations Executive
Hatton National Bank PLC
Kirulapone
06.2020 - 04.2022
- Maintenance of Operational Excellence in the Branch with the help of the team members I was in charge of.
- Managing the work load of two other colleagues and running a smooth operational flow in their absence during Covid. This was done with the restricted number of juniors who were present.
Project Manager-Business Transformation
Hatton National Bank PLC
08.2019 - 06.2020
- Provided on-site and off-site support to branch staff during the Bank's major Transformation project at the time.
- Acted as a coordinator between branch staff and head office during the same project.
Executive Process Improvement & Change Management
Hatton National Bank PLC
Colombo
08.2017 - 08.2019
- Contributed towards various Process Improvements & Change Management projects done across the Bank, by the specific Unit
Junior Executive
Hatton National Bank PLC
03.2006 - 07.2017
- Retail banking operations (front office and back office related operations)
- Managing of small teams within branch environment
- Managing small teams within Head Office Centralised Operations unit
Banking Associate
Hatton National Bank PLC
06.1997 - 02.2006
- Retail Banking Operations (Handled Front and Back Office functions of a bank branch/ liaised with customers, other banks and branches, and Head Office)
- Back office functions: Remittances, Customer accounts, Cash & Cheque clearing, Reconciliation statements, and P&L preparations etc.
Education
Master of Business Administration - MBA - Business Administration and Management, General
University of Wales
Professional Qualification in Human Resources Management - Human Resources Management and Services
Chartered Institute of Personnel Management (CIPM)
Lean Six Sigma-Black Belt for Services Industry - Lean Six Sigma
The Lean Six Sigma Company
Diploma in Banking & Finance - Banking and finance
Institute of Bankers of Sri Lanka - IBSL
Executive Certificate In Occupational Health & Safety - Occupational Safety and Health Technology/Technician
Chartered Institute of Personnel Management (CIPM)
Skills
- Communication
- Internal Audits
- Retail Banking
- Attention to detail
- Time management
- Banking regulations
- Problem solving
- Microsoft office expertise
Certification
- Efficient Time Management
- Tips to Build a Positive Mindset
- Aligning Your Values with Work, Life, and Everything In Between
- AICM
- AIB (Sri Lanka)
Languages
- English, Full Professional
- Spanish, Elementary
- Sinhalese, Native or Bilingual
Pronouns
She/Her/Hers
Timeline
Assistant Manager-Credit Administration
Hatton National Bank PLC
03.2025 - Current
Executive-Credit Admin
Hatton National Bank PLC
04.2022 - 03.2025
Operations Executive
Hatton National Bank PLC
06.2020 - 04.2022
Project Manager-Business Transformation
Hatton National Bank PLC
08.2019 - 06.2020
Executive Process Improvement & Change Management
Hatton National Bank PLC
08.2017 - 08.2019
Junior Executive
Hatton National Bank PLC
03.2006 - 07.2017
Banking Associate
Hatton National Bank PLC
06.1997 - 02.2006
Master of Business Administration - MBA - Business Administration and Management, General
University of Wales
Professional Qualification in Human Resources Management - Human Resources Management and Services
Chartered Institute of Personnel Management (CIPM)
Lean Six Sigma-Black Belt for Services Industry - Lean Six Sigma
The Lean Six Sigma Company
Diploma in Banking & Finance - Banking and finance
Institute of Bankers of Sri Lanka - IBSL
Executive Certificate In Occupational Health & Safety - Occupational Safety and Health Technology/Technician
Chartered Institute of Personnel Management (CIPM)
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