Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Receptionist
UNICEF through BConnected (Pvt) Ltd.
Colombo
04.2024 - Current
Managed front desk operations at UNICEF Sri Lanka, responding to calls and customer queries, guiding guests and business partners, and organizing filing documentation and receipts.
Supported inventory process by organizing stock intake and counting assets.
Handled incoming and outgoing documentation with attention to detail.
Medical Scribe
MedSource (Pvt) Ltd.
Union Place
07.2022 - 12.2023
Scribed live visits between doctors and patients, preparing medical reports online, and updating details on the website.
Created detailed reports for 18-20 patients daily to support efficient patient care.
Coordinated with the doctor on patient details, preparing reports for timely distribution by the end of the day.
Medical Administrator
Heartscope (Pvt) Ltd.
Colombo 8
10.2021 - 06.2022
Coordinated appointments and scheduled American patients for doctor visits to ensure timely access to care.
Managed appointment changes by shifting or canceling appointments and effectively communicating updates to doctors and patients.
Arranged patient documentation, followed up on attendance, and met daily targets to maintain workflow efficiency.
Operations Analyst
Health Recon Connect
Colombo 8
09.2019 - 07.2021
Maintained provider documentation, billed claims, created provider profiles, marketed providers to insurance companies, and generated weekly and monthly reports to enhance cash flow for clients' RCM systems.
Collaborated with cross-functional teams to streamline workflows and processes.
Assistant Librarian
Lyceum International School Gampaha
Yakkala
09.2018 - 09.2019
Maintained accurate book records and logbooks to support efficient library operations.
Monitored students and tracked borrowed books to ensure accountability and timely returns.
Organized library resources and spaces to create a welcoming environment for patrons.
Provided classroom support during relief classes to assist teachers.
Tutor - Mathematics
Third Space Global
Orugodawatta
09.2016 - 09.2018
Taught subject basics, enabling students to grasp concepts contextually.
Engaged students during lessons through diverse activities to enhance understanding.
Planning and catering the lessons to the students' needs.
Record the student's progress.
Trained new tutors and created instructional materials to support their development.
Marketing Executive
Ceylinco General Insurance
Colombo 1
10.2014 - 07.2015
Achieved monthly targets for marketing products while managing client documentation and ensuring timely follow-up on annual premiums.