Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Head of Housekeeping and Event Operations
SWRD Bandaranaike National Memorial Foundation
Colombo, Sri Lanka
01.2016 - 06.2023
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Maintained updated knowledge through continuing education and advanced training.
Understood and followed oral and written directions.
Achieved cost-savings by developing functional solutions to problems.
Recognized by management for providing exceptional customer service.
Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated with others to discuss new opportunities.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.
Delivered products to customer locations on time.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked with cross-functional teams to achieve goals.
Head of Purchasing and Supplies
SwRD
Colombo, Sri Lanka
11.1996 - 01.2016
Represented companies in negotiating contracts and formulating policies with suppliers.
Identified areas of improvement within the purchasing process and developed initiatives accordingly.
Recruited and interviewed highly qualified candidates to fill vacancies.
Established training programs.
Developed and implemented purchasing strategies that resulted in cost savings of 10%.
Established relationships with vendors to facilitate efficient ordering processes.
Conducted market research to determine appropriate pricing.
Cultivated new vendor relationships using dynamic communication and negotiation skills.
Negotiated contracts with outside providers to minimize costs to company and customers.
Created reports detailing purchase activity on a regular basis for management review.
Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
Prepared bid documents and facilitated bidding processes as needed.
Obtained quotes from various suppliers to determine most cost-effective purchasing options.
Researched potential vendors to determine best fit for company needs.
Reviewed supply levels and aging inventory to forecast purchasing needs.
Managed inventory levels, tracked orders, monitored stock availability and maintained accurate records.
Performed quality control checks on incoming shipments against purchase orders.
Coordinated with internal departments to ensure timely procurement of goods and services.
Maintained vendor files including contact information, product catalogues, pricing agreements.
Led department meetings to build team cohesiveness and coordinate projects
Monitored supplier performance and ensured compliance with contractual obligations.
Delivered products to customer locations on time.
Bus Driver
Al Osais Est
Dammam , Kindom Of Saudi Arabia
06.1992 - 12.1994
Completed accident and incident reports accurately and legibly at end of scheduled shifts.
Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Parked vehicles at loading areas to board passengers.
Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
Advised passengers to be seated and orderly while on vehicles.
Cleaned and sanitized bus interiors to lessen germ spread.
Reported any incidents that occurred during route travel to management personnel immediately.
Complied with local traffic regulations and safety requirements for bus operation.
Kept accurate logs of all deliveries and trips.
Performed minor repairs on buses when necessary such as changing tires or jump-starting engines.
Greeted customers in a friendly manner when boarding the bus.
Education
High School Diploma -
St. Thomas College
Matale, Sri Lanka
08-1982
Skills
Organization and Time Management
Interpersonal Communication
Customer Relations
Computer Skills
Task Prioritization
Team Building
Decision-Making
Languages
English
Upper Intermediate
B2
Sinhala
Beginner
A1
Timeline
Head of Housekeeping and Event Operations
SWRD Bandaranaike National Memorial Foundation
01.2016 - 06.2023
Head of Purchasing and Supplies
SwRD
11.1996 - 01.2016
Bus Driver
Al Osais Est
06.1992 - 12.1994
High School Diploma -
St. Thomas College
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