Summary
Overview
Work History
Education
Skills
Websites
Personal Information
References
Timeline
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Nuwan Payagala

Sri Lanka

Summary

Dynamic IT leader with extensive experience at Asia Capital PLC, specializing in information security and risk management. Demonstrated success in designing robust IT infrastructures and disaster recovery strategies that significantly enhance system performance and security. Exceptional communicator and strategic planner, skilled in budget management and driving project success while fostering cross-team collaboration. Aiming to leverage expertise to further elevate organizational resilience and innovation.

Overview

18
18
years of professional experience

Work History

Manager Group IT

Asia Capital PLC
02.2024 - Current
  • Managed information security policies, ensuring consistent implementation and maintenance.
  • Directed the design, deployment, and upkeep of IT infrastructure.
  • Guaranteed consistent scalability, high availability, and superior performance in IT infrastructure.
  • Lead all phases of infrastructure project lifecycles, guaranteeing on-time delivery within established budget parameters.
  • Created comprehensive disaster recovery strategies.
  • Upgraded infrastructure to bolster growth initiatives and technology improvements.
  • Designed and enforced robust information security frameworks.
  • Managed and implemented security protocols to safeguard IT systems, networks, and data.
  • Directed incident response efforts for effective breach mitigation.
  • Designed and deployed comprehensive risk action schemes.
  • Coordinate with various teams to include risk management strategies within processes.
  • Managed annual budget for information security, risk, and infrastructure functions.
  • Monitored emerging technologies, threats, and industry trends for continuous security improvements.
  • Maintained ongoing communication with senior management about security incidents, risks, and infrastructure performance.
  • Cultivate strong ties with external vendors, consultants, and partners.
  • Led performance evaluations and delivered constructive feedback.

Assistant Manager Information Security, Risk and Infrastructure

Asia Capital PLC
01.2022 - 01.2024
  • Management of the Company Network and IT Infrastructure.
  • Supervised installation and configuration of network infrastructure components.
  • Analyzed network traffic and logs to identify security threats.
  • Executed preventive maintenance practices for both hardware and software systems.
  • Established comprehensive policies for information security.
  • Coordinated with various departments and stakeholders for information security and infrastructure requirements.
  • Performed regular security audits to uncover vulnerabilities in data and information systems.
  • Supervised ICT operations, establishing priorities across system development, maintenance, and daily operations.
  • Directed allocation of funds through CAPEX and OPEX for efficient budget management.
  • Directed subordinate IT staff and service providers.

Network/Systems Engineer

Asia Capital PLC
04.2012 - 12.2021
  • Established, configured, and managed computer networks (LAN/WAN) and systems.
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Ensured optimal network performance through regular monitoring and maintenance tasks.
  • Implemented strategies to defend computer networks from viruses and malicious intrusions.
  • Evaluated existing systems and proposed enhancements for better network efficiency.
  • Streamlined IT environments through comprehensive management of directories.
  • Administer design of virtualization infrastructure for improved performance.
  • Maintained operability of Active Directory services within the domain.
  • Enhanced network and systems integration through close collaboration with other IT experts.
  • Monitored and optimized network performance, focusing on bandwidth utilization.
  • Documented detailed network diagrams and troubleshooting steps.
  • Overseeing management of disaster recovery processes.
  • Conducted network vulnerability scans and remediation efforts to mitigate risks and ensure compliance with security policies.
  • Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.

Help Desk Engineer

Millennium IT ESP Company LTD
09.2011 - 03.2012
  • Served as Help Desk Engineer at IBM for Airtel Project, providing enterprise support to Airtel users.
  • Engaged with end users to identify technical problems and deliver solutions.
  • Troubleshot and resolved hardware malfunctions, software glitches, and network disruptions.
  • Documented service requests, incidents, and inquiries comprehensively.
  • Conducted training sessions for end users on software and hardware applications.
  • Transfer significant technical concerns to upper-tier support upon necessity.
  • Oversaw monitoring of IT infrastructure to promptly detect and resolve issues.
  • Maintained compliance with all help desk guidelines and regulations.
  • Managed regular maintenance including performing updates and upgrades.
  • Explained technical problems and their solutions to stakeholders.
  • Worked alongside IT team, vendors, and third-party service providers to troubleshoot technical issues.
  • Analyzed network systems and data communication hardware.
  • Documented technical procedures, user guides, and support manuals.
  • Researched emerging technologies to enhance system efficiency.
  • Assisted in formulating and applying comprehensive IT policies.

Network Administrator

David Peiris Group of Companies
09.2007 - 07.2010
  • Managed network infrastructure supporting over 50 servers across 40 geographical locations.
  • Developed and deployed scalable, reliable, secure computer networks such as LANs, WANs, and VPNs based on business needs.
  • Designed and executed disaster recovery plans to maintain business continuity during network disruptions.
  • Documented configurations, network diagrams, and security policies accurately.
  • Configured firewalls to safeguard the network against potential threats.
  • Provided comprehensive technical support to end users.
  • Oversaw network performance to maintain peak efficiency.
  • Ensured comprehensive and detailed record-keeping of incidents.
  • Monitored Problem Management and correlated it with available resources for trend identification.
  • Oversaw and documented IT operational issues.
  • Ensured prompt data backup and recovery from network failures.
  • Evaluated new products, negotiated contracts, and ensured contractual obligations were met.
  • Updated inventory to accurately reflect hardware and software license changes.
  • Maintained IT expenses aligned with the operational budget.

Education

B.Sc. (Hons) - Computing

Teesside University
United Kingdom

BCS Certificate in IT -

British Computer Society

AWS Certified Solution Architect Associate -

Red Hat Certified System Administrator (RHCSA) -

Cisco Certified Network Associate - Routing and Switching

Diploma in Computer System Design

National Institute of Business Management

Diploma - Computer Hardware Technology

Londontec International

Skills

  • Network Administration
  • Collaborative Team Management
  • Information Technology Governance
  • Cybersecurity Management
  • Project Management
  • Infrastructure Management Expertise
  • Project management
  • Disaster Recovery Planning
  • Network security
  • Financial Budgeting
  • Strategic Policy Design
  • Infrastructure Enhancement Projects
  • Cloud Connectivity Solutions
  • Wide area network design
  • Proficient Email Administration
  • Firewall Configuration Proficiency
  • Vendor management
  • Effective communication
  • Technical Solutions Implementation
  • Infrastructure Design Expertise
  • Adaptable Learning Attitude

Personal Information

Date of Birth: 11/17/81

References

References available upon request.

Timeline

Manager Group IT

Asia Capital PLC
02.2024 - Current

Assistant Manager Information Security, Risk and Infrastructure

Asia Capital PLC
01.2022 - 01.2024

Network/Systems Engineer

Asia Capital PLC
04.2012 - 12.2021

Help Desk Engineer

Millennium IT ESP Company LTD
09.2011 - 03.2012

Network Administrator

David Peiris Group of Companies
09.2007 - 07.2010

B.Sc. (Hons) - Computing

Teesside University

BCS Certificate in IT -

British Computer Society

AWS Certified Solution Architect Associate -

Red Hat Certified System Administrator (RHCSA) -

Cisco Certified Network Associate - Routing and Switching

Diploma in Computer System Design

National Institute of Business Management

Diploma - Computer Hardware Technology

Londontec International

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