Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Nithujah Pushparajah

Nithujah Pushparajah

Wattala,11

Summary

Adaptable operations professional with a strong background in data analysis and effective communication. Skilled in coordinating cross-functional teams and implementing policies that drive operational efficiency and support customer service excellence.

Overview

5
5
years of professional experience

Work History

Operations Executive

Inspire College
Colombo - 03
02.2025 - 08.2025
  • Coordinated daily operations and maintained workflow efficiency in a fast-paced environment.
  • Streamlined scheduling processes for classes and events across departments.
  • Assisted in managing administrative tasks for faculty and staff communication.
  • Maintained accurate records of student enrollment and attendance data.
  • Collaborated with teams to enhance efficiency in office workflows and processes.
  • Created and updated operational documents and database records in CRM.
  • Coordinated with cross-functional teams to ensure smooth operations.
  • Managed the procurement of materials needed for daily operations.
  • Established policies and procedures for day-to-day operations that comply with company standards and regulations.
  • Implemented campaigns and promotions to help with developing goods and services.

Administration Officer

ACBT College
Colombo
07.2024 - 02.2025
  • Maintaining student's records and documentation processes for the enrolled students.
  • Coordination between other departments (e.g., accounts, academic departments).
  • Monitoring and managing the overall stock of institutional resources.
  • CRM management to track overall student's inquiries.
  • Strong skills development on various office software, database management systems.
  • Collaboration and Customer support related to inquiries.
  • Innovation and development - Technology utilization towards the marketing trends.

Business Development Trainee

Jotyss Pvt. Ltd
Colombo 13
11.2020 - 08.2021
  • Assisted in developing strategic proposals for client presentations.
  • Collaborated with the sales team to enhance customer relationships.
  • Conducted competitor analysis to inform business development strategies.
  • Engaged in market research to identify potential business opportunities.

Education

MBA - Business Administration

University of West London
UK
09.2024

Bachelors - International Business

Management And Science University
Malaysia
12.2022

Diploma - Business Management

Management And Science University
Malaysia
08.2021

GCE OL -

OKI International School
Sri Lanka
01.2019

Skills

  • Database management
  • Scheduling coordination
  • Customer service
  • Data analysis
  • Effective communication
  • Team collaboration
  • Operations oversight
  • Operations management
  • Analytical thinking
  • Operational efficiency
  • Team building
  • Problem-solving aptitude
  • CRM management
  • Presentation design
  • Documentation and control
  • Database administration
  • Records management
  • Microsoft Excel
  • Microsoft Word
  • Critical thinking

Languages

  • Tamil
  • English

Personal Information

  • ID number: 2001760038200
  • Date of birth: 09/16/2001
  • Nationality: Sri Lankan

Timeline

Operations Executive

Inspire College
02.2025 - 08.2025

Administration Officer

ACBT College
07.2024 - 02.2025

Business Development Trainee

Jotyss Pvt. Ltd
11.2020 - 08.2021

MBA - Business Administration

University of West London

Bachelors - International Business

Management And Science University

Diploma - Business Management

Management And Science University

GCE OL -

OKI International School

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Nithujah Pushparajah