Niruba Rasakesary
Trincomalee,11
Summary
- I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. As I'm a Graduate student with 4 years' of experience in management and accounting I am excellent in working with others to achieve a certain objective on time and with excellence.
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Senior Operations Associate
WNS Global Services
Colombo
09.2022 - Current
- Currently working at WNS Global Services (BPO Company) as senior Ops-Associate, under Delaware North team.
- Coordinated with external vendors to secure necessary materials for production processes.
- Analyzed financial data related to operations budgets and forecasts, making recommendations as needed based on research findings.
- Cultivated relationships with external partners in order to facilitate more efficient supply chain management.
- Organized training sessions for employees in order to provide up-to-date information about operational policies and procedures.
- Drafted monthly progress reports outlining key accomplishments within the organization's operations division.
- Conducted regular performance reviews of operations staff to ensure quality standards were met.
- Provided guidance to junior staff members on best practices related to operational tasks.
- Utilized ERP systems to track inventory movements and generate performance insights.
- Worked closely with human resources to support employee management and organizational planning.
Operations Associate
Wns Global Services pvt ltd
Colombo
09.2022 - Current
- Maintained up-to-date records of all incoming and outgoing materials including tracking numbers.
- Analyzed data to identify trends in order processing times and customer complaints.
- Provided technical support for internal staff regarding system usage issues related to operations management.
- Encouraged and improved cross-department internal communication.
- Coordinated support to facilitate general office operations.
- Monitored office services mailbox for business support needs and requests.
Education
Bachelor of Commerce - Specialized in Accounting And Finance
University of Jaffna
Jaffna,Srilanka11-2023
Association of Accounting Technicianspast Finalist - Accounting
K-aims Business School
Jaffna06-2023
Association of Chartered Certified Accountants. - Accounting
K-aims Business School
JaffnaSkills
- Critical Thinking
- Team Work
- Personality
- Active Learning
- Flexibility
- Communication
- Relationship Building
- Scheduling
- Team Support
- Organizational Skills
- Effective Communication
- Reliability
- Goal Setting
- Problem-Solving
- Idea Development and Brainstorming
- Excellent Communication
- Team building
- Decision-Making
- Adaptability and Flexibility
- Cash Counting Accuracy
- Currency Conversion Knowledge
Education
T/Sri Shanmuga Hindu Ladies College, 8As and B (English Medium), University of Jaffna, Bachelor of Commerce (B.COM), Honours in Accounting and Finance (ACF), 3.69, T/Sri Shanmuga Hindu Ladies College, 2As and B, Economics, Business Studies, and Accounting, AAT
Personal Information
Date of Birth: 07/13/97
References
- Mr. N. C. Umakanth, Senior Lecturer, Department of Commerce, University of Jaffna, umakanth@univ.jfn.ac.lk, 077 711 0756
- Mr. B. Prahalathan, Head & Senior Lecturer, Department of Commerce, University of Jaffna, balapraha@univ.jfn.ac.lk, 0718034246 / 0779751578 / 0112364824
- Tharaka Gaminda Mampitiyaarachchi, Team Manager WNS Global Servives, tharakagm@gmail.com, WNS Global Services, Level 12, HNB Towers, 479 T.B.Jayah Mawatha, Colombo 01000.
Hobbies and Interests
- MS Word
- Spread Sheet
- Power Point
- Tally
Disclaimer
I, Niruba Rasakesary hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Languages
English
First Language
Timeline
Senior Operations Associate
WNS Global Services
09.2022 - Current
Operations Associate
Wns Global Services pvt ltd
09.2022 - Current
Bachelor of Commerce - Specialized in Accounting And Finance
University of Jaffna
Association of Accounting Technicianspast Finalist - Accounting
K-aims Business School
Association of Chartered Certified Accountants. - Accounting
K-aims Business School
Similar Profiles
Ritu SharmaRitu Sharma
CUSTOMER CARE ASSOCIATE at WNS Global ServicesCUSTOMER CARE ASSOCIATE at WNS Global Services
Mani ShankarMani Shankar
Senior Process Associate (Accounts Payable - PTP) at WNS Global ServicesSenior Process Associate (Accounts Payable - PTP) at WNS Global Services
Abhilash RaghavanAbhilash Raghavan
Manager Fincrime at WNS Global ServicesManager Fincrime at WNS Global Services