Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Niranjani Janet Rajaratnam

Niranjani Janet Rajaratnam

Human Resource Professional
63, 1/C, St.Mary's Road, Mount Lavinia

Summary

Results-driven Human Resources Leader with over 15 years of experience in the IT industry. Specializes in talent acquisition, employee engagement, performance management, and HR strategy. Proven track record of driving organizational growth, reducing attrition, and fostering a Great Place to Work culture. Skilled at aligning HR initiatives with business objectives and creating an engaging work environment that enhances productivity and employee satisfaction.

Overview

23
23
years of professional experience
2026
2026
years of post-secondary education

Work History

Group Head of Human Resources

Informatics International Limited /Informatics Private Limited/Informatics Agrotech Ltd
07.2023 - Current
  • Spearheading HR operations for a 567+ workforce across multiple subsidiaries, ensuring smooth execution of people-related strategies.
  • Aligning HR policies, frameworks, and practices with corporate objectives to foster a high-performance culture.
  • Driving initiatives to improve employee satisfaction, workplace culture, and operational efficiency.
  • Managing end-to-end talent acquisition to attract, hire, and retain top talent in alignment with business needs.
  • Drove process optimisation by identifying opportunities to streamline and simplify HR procedures for improved efficiency and effectiveness.
  • Enhancing employer branding to position Informatics as an employer of choice.
  • Interpreted and implemented legislative and policy changes, evaluating their implications on HR advisory practices and operational delivery.
  • Leading talent acquisition, succession planning, and leadership development programs.
  • Handling labour cases, working closely with legal teams to ensure proper representation and resolution.
  • Overseeing estate workers' salaries, grievances, and employment conditions, ensuring fair and equitable compensation.
  • Leveraged data from HRIS systems to identify opportunities for continuous improvement in HR services, policies, and processes to enhance employee experience.
  • Ensured full compliance with internal control standards and Group HR policies and audit/regulatory recommendations.
  • Leading engagement programs, wellness initiatives, and workplace culture improvements to boost employee morale.
  • Conducting employee satisfaction surveys, analyzing feedback, and implementing action plans to drive retention.
  • Delivered accurate, commercially-aligned, and legally compliant HR guidance, ensuring risk mitigation while supporting strategic business objectives.
  • Maintained robust internal controls through diligent adherence to procedures, meticulous record-keeping, and timely resolution of audit and regulatory findings.
  • Championed performance excellence by setting clear expectations, sharing best practices, and providing constructive feedback to foster continuous development and capability growth among employees.

Head of Human Resources

Sarvodaya Development Finance PLC
03.2023 - 06.2023
  • Managed HR functions across 51 branches, ensuring streamlined HR operations.
  • Implemented performance management and employee engagement strategies to enhance organizational efficiency.
  • Managing end-to-end talent acquisition to attract, hire, and retain top talent in alignment with business needs.
  • Leading engagement programs, wellness initiatives, and workplace culture improvements to boost employee morale.

Manager - Human Resources

KBSL Information Technologies Limited
11.2010 - 11.2022
  • Aligning HR initiatives with business objectives, optimizing policies, and ensuring compliance.
  • Attracting and retaining top talent through strategic hiring, strong employer branding, and university partnerships.
  • Implementing structured appraisal systems, driving employee growth, and fostering a culture of continuous learning.
  • Designing engagement programs, improving workplace culture, and facilitating open communication to enhance employee satisfaction.
  • Developing targeted training programs, upskilling employees, and providing growth opportunities through industry events.
  • Managing labor matters, conducting workplace investigations, and ensuring a positive employer-employee relationship.
  • Overseeing payroll, HR transactions, and general affairs to ensure seamless HR service delivery.
  • Fostered an inclusive and engaging workplace culture that aligns with the company's brand values, supporting diversity and driving high levels of employee motivation and satisfaction.

Program Officer/HR

Consortium Of Humanitarian Agencies ( NGO)
07.2005 - 10.2010
  • I was in charge of 12 district programs and had close working relationships with district officers, high-level authorities in NGOs/INGOs/UN/Embassies, and coordinated external meetings, you have experience in the following areas:
  • Project management: Overseeing multiple projects and ensuring their successful implementation within the given timelines and budgets.
  • Stakeholder management: Building and maintaining relationships with district officers, high-level authorities in INGO/UN/Embassies, and external stakeholders, and effectively communicating project progress and outcomes.
  • Meeting coordination: Organizing and facilitating meetings with stakeholders, including preparing agendas, presentations, and taking minutes.

Call Center Consultant

Dialog Axiata PLC
06.2003 - 06.2005
  • Identify and handle customer enquiries completely and accurately.
  • Resolve customer complaints & problems to the satisfaction of the customer.
  • Educate the customer about the organization's products and services and direct them towards available resources for self-help.
  • Follow required procedures to manage customer complaints, issues and subsequent solutions Alert management of issues or concerns that require escalation.

Banking Assistant

Seylan Merchant Bank
03.2002 - 05.2003
  • Reconciling bank statements: Comparing bank records to internal financial records to ensure accuracy and identifying and resolving any discrepancies.
  • Loan handling: Assisting with loan applications, processing loan payments, and maintaining loan records.
  • Documentation management: Ensuring that all loan and banking-related documents are complete, accurate, and properly filed.

Education

MBA - Specialized in HR

University of Bedfordshire

Pearson Assured Executive Diploma - HR

University of Northampton

undefined

Ladies' College
Colombo 7, Sri Lanka

Currently Following CQHRM -

CIPM

Skills

  • Great Interpersonal Skills
  • Excellent listener
  • Talent acquisition
  • Performance Management

Accomplishments

  • Transformed HR operations by implementing a centralized HRIS system, reducing manual workload by 40% and enhancing efficiency.
  • Designed and launched a competency-based performance management system, improving employee productivity by 30%.
  • Developed a structured succession planning framework, leading to internal promotions for 20% of leadership roles.
  • Strengthened employer branding, increasing job applications by 80% through strategic social media campaigns and university collaborations.
  • Introduced an employee referral program, filling 40% of open positions through internal recommendations.
  • Launched an employee wellness program, reducing absenteeism by 20% and increasing engagement scores.
  • Implemented a mentorship program that improved employee retention rates by 35% within two years.
  • Revamped the rewards and recognition program, boosting employee satisfaction scores by 25%.
  • Resolved complex labor disputes with zero legal escalations, ensuring industrial harmony.
  • Achieved 100% compliance with labor laws and employment regulations, minimizing legal risks.
  • Led the digitalization of HR functions, automating payroll, leave management, and performance appraisals, cutting administrative tasks by 50%.
  • Successfully migrated HR processes to cloud-based solutions, improving accessibility and efficiency.
  • Implemented a talent acquisition framework that reduced hiring time by 40% while ensuring top-tier talent retention.
  • Designed and executed HR policies that foster both employee satisfaction and business success.
  • Developed a strong employer brand, attracting top talent and fostering a positive work culture.
  • Certified Great Place to Work: KBSL Information Technologies awarded GPTW certification in 2021 & 2022.
  • Created and implemented engagement programs that enhance employee loyalty and performance.
  • Developed leadership programs and coaching sessions that drive team success and innovation.

Timeline

Group Head of Human Resources

Informatics International Limited /Informatics Private Limited/Informatics Agrotech Ltd
07.2023 - Current

Head of Human Resources

Sarvodaya Development Finance PLC
03.2023 - 06.2023

Manager - Human Resources

KBSL Information Technologies Limited
11.2010 - 11.2022

Program Officer/HR

Consortium Of Humanitarian Agencies ( NGO)
07.2005 - 10.2010

Call Center Consultant

Dialog Axiata PLC
06.2003 - 06.2005

Banking Assistant

Seylan Merchant Bank
03.2002 - 05.2003

Pearson Assured Executive Diploma - HR

University of Northampton

undefined

Ladies' College

MBA - Specialized in HR

University of Bedfordshire

Currently Following CQHRM -

CIPM

Similar Profiles

CREATE PROFILE
Niranjani Janet RajaratnamHuman Resource Professional