Nelani Peiris
Country Manager
Panadura
Summary
Innovative, performance-driven development professional with over 15 years of experience in Education Consultation. Proactive and self-disciplined starter, known for taking personal responsibility and ownership of work. Maintains a strong reputation for designing innovative community development and learning methods and tools that have a high impact and generate participant enthusiasm. Excellent listener who excels at effectively counseling, guiding, and motivating others to achieve their learning or working objectives and targets, whether independently or as part of a team. Skilled in organizing events and serving as a motivator to help individuals and teams achieve their objectives. Creative, dependable, and enthusiastic professional team player with a proven track record of delivering development and learning outcomes that yield tangible results.
Overview
16
16
years of professional experience
7
7
Certifications
Work History
Country Manger
I-Ed Australia Pty Ltd
03.2018 - Current
- Supported applicants through visa process and helped correct different issues.
- Improved visa application success rate by providing comprehensive guidance and counseling to clients.
- Conducted thorough document reviews to ensure accurate preparation of visa applications, reducing rejection rates.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
- Collaborated with team members to effectively manage caseloads and prioritize tasks for optimal results.
- Created informative resources for staff training purposes, increasing overall team expertise in visa matters.
- Enhanced client understanding of visa requirements with clear explanations and step-by-step instructions.
- Streamlined visa application processes for faster turnaround times and higher client satisfaction rates.
- Increased company revenue by consistently meeting targets for successful visa approvals.
- Provided exceptional customer service, leading to numerous referrals from satisfied clients.
- Managed high-pressure situations calmly by using effective problem-solving techniques during unforeseen setbacks or delays.
- Identified potential barriers to visa approval, proactively addressing concerns to improve clients'' chances of success.
- Maintained up-to-date knowledge on immigration laws and regulations, providing clients with reliable information and advice.
Country Manager
Australian Education and Management Consultants
05.2015 - 02.2018
- Supported applicants through visa process and helped correct different issues.
- Improved visa application success rate by providing comprehensive guidance and counseling to clients.
- Conducted thorough document reviews to ensure accurate preparation of visa applications, reducing rejection rates.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
- Collaborated with team members to effectively manage caseloads and prioritize tasks for optimal results.
- Enhanced client understanding of visa requirements with clear explanations and step-by-step instructions.
Senior Education Counselor/ Advisor
Australian Education and Management Consultants
06.2013 - 04.2015
- Supported applicants through visa process and helped correct different issues.
- Provided exceptional customer service, leading to numerous referrals from satisfied clients.
- Supported students in selecting suitable educational programs aligned with their career goals, leading to higher satisfaction levels and academic success.
Education Counselor
Australian Education and Management Consultants
12.2011 - 05.2013
- Supported applicants through visa process and helped correct different issues.
- Provided exceptional customer service, leading to numerous referrals from satisfied clients.
- Supported students in selecting suitable educational programs aligned with their career goals, leading to higher satisfaction levels and academic success.
Admission Support Assistant
Australian and New Zealand Education Consultants
09.2008 - 09.2011
- Supported applicants through visa process and helped correct different issues.
- Provided exceptional customer service, leading to numerous referrals from satisfied clients.
- Supported students in selecting suitable educational programs aligned with their career goals, leading to higher satisfaction levels and academic success.
Education
MBA - International Business
University of West Scotland
04.2001 -
Bachelor of Science - (Pure Mathematics, Applied Mathematics & Computer)
The Open University of Sri Lanka
Colombo, Sri Lanka 04.2001 -
G C E Advanced Level - Mathematics
Sri Sumangala Girl’s School
Panadura, Sri Lanka 04.2001 -
G C E Ordinary Level -
Sri Sumangala Girl’s School
Panadura, Sri Lanka 04.2001 -
Skills
Good analytical skills
Sound Communication and presentation skills
Dynamic team player
Attention to detail
Good time management
Fast leaner
Effective communicator
Self- motivated and hard worker
Good customer relationship skills
Documentation expertise
Effective Time Management
In-depth knowledge of visa regulations
Certification
ApplyBoard Counselor Course – Canada/UK – Online mode
Timeline
Country Manger
I-Ed Australia Pty Ltd
03.2018 - Current
Country Manager
Australian Education and Management Consultants
05.2015 - 02.2018
Senior Education Counselor/ Advisor
Australian Education and Management Consultants
06.2013 - 04.2015
Education Counselor
Australian Education and Management Consultants
12.2011 - 05.2013
Admission Support Assistant
Australian and New Zealand Education Consultants
09.2008 - 09.2011
MBA - International Business
University of West Scotland
04.2001 -
Bachelor of Science - (Pure Mathematics, Applied Mathematics & Computer)
The Open University of Sri Lanka
04.2001 -
G C E Advanced Level - Mathematics
Sri Sumangala Girl’s School
04.2001 -
G C E Ordinary Level -
Sri Sumangala Girl’s School
04.2001 -
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