Navoda Basnayake

Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements.

Service-focused customer relations team member experienced in handling high call volumes with impeccable phone manner. Skilled in documentation, time management and multitasking.

I am looking for a meticulous immigration consultant to guide clients through all procedures required to ensure their successful immigration. The consultant will be responsible for furnishing clients with relevant information and resources, supervising the completion of documentation, and submitting data on behalf of individuals, as required.

To ensure success as a consultant, I should exhibit diligence, particularly when completing and submitting requisite paperwork. I will alert clients of foreseeable delays that cannot be avoided.