Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Navaratnam Baminy

Nuwara Eliya

Summary

Motivational leader and organizational problem solver with advanced supervisory, team-building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.

Overview

19
19
years of professional experience

Work History

Senior Manager

Ministry of Health
Nuwara Eliya
11.2021 - Current
  • Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
  • Provided strategic direction to departmental heads regarding resource allocation decisions.
  • Inspected completed work to drive quality, timeliness, and company standards.
  • Identified areas of improvement within existing operations through process analysis and benchmarking studies.
  • Collaborated with cross-functional team members to build and execute development plans.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Performed financial analysis to inform discussions with partners and make strategic decisions.

Manager

Ministry of Health
Nuwara Eliya
02.2009 - 12.2017
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Enhanced team member performance through the use of strategic and tactical approaches, motivational coaching, and training.
  • Produced thorough, accurate, and timely reports of project activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Assistance Lecturer and Researcher

University of Peradeniya
Peradeniya
05.2006 - 01.2009
  • Assisted students during office hours to review material, explain exam questions and answer concerns.
  • Supervised independent studies conducted by individual students or small groups of students.
  • Attended conferences and workshops to stay up-to-date on best practices in higher education.
  • Engaged with students outside of lecture halls and classrooms through discussions and small group sessions.
  • Collaborated with colleagues to develop innovative teaching methods to engage students.
  • Mentored graduate students with their research projects and dissertations.
  • Evaluated student progress, delivering feedback for individual improvement.

Data Entry Clerk

Huntingwood
Scarborough
09.2004 - 04.2006
  • Shared incomplete and deficient data sets with supervisors for resolution.
  • Maintained database by entering new and updated customer and account information.
  • Secured essential information and data by running database backups.
  • Remained focused for lengthy periods to accurately perform work with adequate speed.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Checked source documents against the entered data to ensure accuracy.

Education

Postgraduate Diploma - Project Management

World Academy of Research And Development
Bangladesh
05-2024

Postgraduate Diploma (Level 7) - Health And Social Care Management

OTHM
United Kingdom
05-2023

Master of Science - Dental Public Health

University of Colombo
Sri Lanka
06-2018

Bachelor of Dental Surgery - Dentistry

University of Peradeniya
Sri Lanka
05-2005

MBA - Business Administration

Cardiff Metropolitan University
United Kingdom

Master of Science - Health Administration

University of Colombo
Sri Lanka

Certificate Course - Data Science

Datamites
India

Skills

  • Strategic Planning
  • Talent Development
  • Partnership Development
  • Reporting Oversight
  • Data Analytics
  • Data-Driven Decision-Making

References

References available upon request.

Timeline

Senior Manager

Ministry of Health
11.2021 - Current

Manager

Ministry of Health
02.2009 - 12.2017

Assistance Lecturer and Researcher

University of Peradeniya
05.2006 - 01.2009

Data Entry Clerk

Huntingwood
09.2004 - 04.2006

Postgraduate Diploma - Project Management

World Academy of Research And Development

Postgraduate Diploma (Level 7) - Health And Social Care Management

OTHM

Master of Science - Dental Public Health

University of Colombo

Bachelor of Dental Surgery - Dentistry

University of Peradeniya

MBA - Business Administration

Cardiff Metropolitan University

Master of Science - Health Administration

University of Colombo

Certificate Course - Data Science

Datamites

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Navaratnam Baminy