Nataliya Gunasekara
Athurugiriya
Summary
Energetic Hospitality Team Member known for high productivity and efficient task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel in communication, teamwork, and adaptability to ensure positive guest experiences and smooth operations.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Marketing Executive - Hotel Counters
Bally's Colombo
Colombo, Sri Lanka
02.2025 - Current
- Assist guests with their hotel accommodation.
- Arrange transportation facilities to guests.
- Introduce the product to new customers.
Data Entry Clerk
IMPERIAL LEGACY IMMIGRATION SOLUTIONS. INC
, Canada
01.2023 - 01.2024
- Generated reports, tracked data, and updated spreadsheets with numerical and statistical information.
- Entered client data into immigration management software accurately and efficiently.
- Reviewed documents for completeness and compliance with immigration regulations.
- Coordinated with team members to streamline data entry processes.
Daycare Assistant
Methodist College
Colombo 03, Sri Lanka
10.2016 - 01.2023
- Looking after children after school until their parents come.
- Helping the warden with meal planning.
- Handling the office petty cash and food petty cash.
- Supervised children during activities to ensure safety and well-being.
- Enforced rules to teach good manners and maintain safe environment.
Education
Bachelor of Arts Degree -
AQUINAS COLLEGE FOR HIGHER STUDIES
Colombo 08 08.2020 - 12.2023
Advanced Level - General English, Logic & Scientific Method, Mass Communication, Home Economics
METHODIST COLLEGE
Colombo 03 08.2014 - 08.2014
Ordinary Level - General English, Religion, Maths, Sinhala, Drama, History, Health Science, Science, Business Studies
METHODIST COLLEGE
Colombo 03 12.2013 - 12.2013
Skills
- Teamwork
- Communication
- Leadership
- Problem-solving
- Attention to detail
- Interpersonal skills
- Time management
- Customer relationship management
Personal Information
- Date of Birth: 01/28/98
- Nationality: Sri Lanka
- Religion: Christian
Languages
- English - Native
- Sinhala - Native
- Tamil - Beginner
- Hindi - Beginner
Nationality
Sri Lankan
Hobbies and Interests
- Taking photographs
- Traveling
- Reading
- Singing
References
Mr. Lalindra De Silva Wijeyratne, AQUINAS COLLEGE FOR HIGHER STUDIES, Colombo, Western Province, 08, registrar@aquinas.lk, +94 71 036 6054
Disclaimer
I hereby state that all the information noted above is accurate to the best of my beliefs and I take full responsibility for the correctness of the information.
Nataliya Gunasekara
2024/04/24
Timeline
Marketing Executive - Hotel Counters
Bally's Colombo
02.2025 - Current
Data Entry Clerk
IMPERIAL LEGACY IMMIGRATION SOLUTIONS. INC
01.2023 - 01.2024
Bachelor of Arts Degree -
AQUINAS COLLEGE FOR HIGHER STUDIES
08.2020 - 12.2023
Daycare Assistant
Methodist College
10.2016 - 01.2023
Advanced Level - General English, Logic & Scientific Method, Mass Communication, Home Economics
METHODIST COLLEGE
08.2014 - 08.2014
Ordinary Level - General English, Religion, Maths, Sinhala, Drama, History, Health Science, Science, Business Studies
METHODIST COLLEGE
12.2013 - 12.2013