Managed daily administrative operations and staff scheduling for efficient workflow.
Coordinated communication between departments to ensure alignment on projects.
Oversaw office supply inventory and procurement to maintain necessary resources.
Implemented office policies and procedures to enhance operational efficiency.
Trained new employees on administrative protocols and company systems.
Developed and maintained filing systems for easy access to documents.
Organized meetings, including logistics, agendas, and follow-up actions.
Oversaw the maintenance of office equipment, supplies, and facilities.
Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
Created and maintained filing systems for employee records, financial reports, and other documents.
Identified and solved problems to enhance management and business direction.
Coordinated with executive staff to ensure deadlines were met in a timely manner.
Organized meetings between executives and outside vendors or clients.
Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
Conducted staff performance evaluations to monitor progress and individual skills.
Assisted in the recruitment process by reviewing resumes and conducting interviews.
Collaborated with IT personnel on projects that would improve overall workflow processes.
Coordinated with managers and departments to interview new personnel and recognize excellent performance.
Reviewed contracts prior to signing them in order to protect the interests of the organization.
Planned and controlled budgets for contracts, equipment and supplies.
Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
Senior HR Associate
Accenture Lanka (pvt)ltd
Ekala
11.2013 - 01.2017
Developed and implemented HR policies to ensure compliance with regulations.
Coordinated performance management systems to track employee evaluations effectively.
Maintained employee records and ensured data accuracy in HR systems.
Assisted in designing employee engagement activities to foster workplace culture.
Supported payroll processing and benefits administration for staff members.
Organized events such as team building activities, holiday celebrations and employee recognition awards ceremonies.
Created reports summarizing HR metrics such as turnover rate, number of open positions filled.
Developed job descriptions based on organizational needs and collaborated with hiring managers to determine appropriate qualifications.
Collaborated with payroll personnel to ensure timely and accurate processing of payroll data changes.
Managed employee relations issues by responding promptly to inquiries from staff members or external parties.
Drafted company policies related to human resources practices and procedures; reviewed existing policies for accuracy and completeness.
Analyzed training needs within the organization and planned and developed training programs accordingly.
Provided guidance to supervisors concerning disciplinary actions when necessary.
Provided essential support to address individual HR needs of employees.
Conducted background checks and orientation, coordinating new employee onboarding process.
Maintained human resources records by processing applications and resumes.
Partnered with senior HR team to communicate company standards and policies.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Established and generated various reports to verify HR compliance.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
Assisted with budget preparation for HR-related expenses, including training, benefits, and employee programs.
HR Associate
Brandix Mercury Asia
Colombo
10.2012 - 11.2013
Assisted in onboarding new employees and conducting orientation sessions.
Maintained employee records in HR management systems and updated databases.
Managed communication between employees and management to resolve issues promptly.
Helped organize company events, enhancing employee engagement and morale.
Maintained employee records in accordance with applicable legal requirements.
Analyzed compensation data to ensure competitive salaries are offered to employees.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Guided employees through automated self-service platform for real-time attendance tracking and queries.
Supported HR projects, such as employee satisfaction surveys and exit interviews.
Prepared materials and reports for compliance audits.
Responded to internal and external HR-related inquiries or requests.
Maintained employee records in compliance with state and federal regulations.
HR Assistant/Accounts Assistant
Leesons Hopita (Pvt) Ltd
Ragama
07.2006 - 09.2012
Assisted in processing employee onboarding paperwork and orientation schedules.
Maintained employee records by updating personal information and documentation.
Updated employee database with changes in job title, salary information or contact details.
Performed administrative tasks related to payroll processing or benefit administration.
Monitored timekeeping records for accuracy and completeness.
Responded to internal and external HR-related inquiries or requests.
Assisted with daily invoicing and billing processes for clients.
Organized financial records and maintained accurate filing systems.
Supported month-end closing activities by preparing necessary documentation.
Maintained accurate records of financial transactions.
Processed company receipts, sales invoices, and payments from customers and suppliers.
Reviewed invoices for accuracy before submitting them for payment processing.
Processed payroll, calculated wages, deductions, and issued paychecks to employees.
Performed credit checks on new clients and set up payment terms.
<p > <b>Data Analyst- HR Intelligence & People Analytics</b> </p><p > Gargash Group </p><ul > <li > Responsible for identifying, designing and performing complex analyses and make recommendations on complex HR issues in partnership with the Head- HR Intelligence & People Analytics. </li> <li > Providing training to internal/external stakeholders on data interpretation, data evaluation, statistical and analytical techniques. </li> <li > Design and develop useful metrics, dashboards, analyses and data reporting to support variety of HR and business initiatives. </li> <li > Develop, prepare and analyze metrics to measure effectiveness of business outcomes. </li> <li > Produce clear, concise reports and/or presentations. </li> <li > Develop and prepare charts, tables, and other related documents and graphics. </li> <li > Manage multiple simultaneous work streams. </li> </ul> at Gargash Group<p > <b>Data Analyst- HR Intelligence & People Analytics</b> </p><p > Gargash Group </p><ul > <li > Responsible for identifying, designing and performing complex analyses and make recommendations on complex HR issues in partnership with the Head- HR Intelligence & People Analytics. </li> <li > Providing training to internal/external stakeholders on data interpretation, data evaluation, statistical and analytical techniques. </li> <li > Design and develop useful metrics, dashboards, analyses and data reporting to support variety of HR and business initiatives. </li> <li > Develop, prepare and analyze metrics to measure effectiveness of business outcomes. </li> <li > Produce clear, concise reports and/or presentations. </li> <li > Develop and prepare charts, tables, and other related documents and graphics. </li> <li > Manage multiple simultaneous work streams. </li> </ul> at Gargash Group
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
Administrative Assistant Office Manager Finance Liaison/Manage Care Specialist Credentialing Specialist Team Lead at Gulf Coast CenterAdministrative Assistant Office Manager Finance Liaison/Manage Care Specialist Credentialing Specialist Team Lead at Gulf Coast Center
<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL