Summary
Overview
Work History
Education
Skills
Websites
Certification
Travelling
Languages
Timeline
Generic

NANDUN WITHARANA

GALLE

Summary

Branch Operations Manager dedicated to increasing efficiency, streamlining procedures and improving employee morale with hands-on leadership style. Over 10 years of progressive excellent experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Branch Operations Manager

HATTON NATIONAL BANK PLC
11.2005 - Current
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Performed monthly compliance checks.
  • Assessed employee performance and developed improvement plans.
  • Trained employees on proper procedures and strategies to improve productivity.

Education

MBA - MASTER OF BUSINESS ADMINISTRATION

UNIVERSITY OF COLOMBO
2022

DIPLOMA IN BANKING AND FINANCE - Banking And Financial Support Services

INSTITUE OF BANKERS OF SRI LANKA
2013

Skills

  • Staff Supervision
  • Strategic Planning
  • Compliance Reporting
  • Opening and Closing Procedures
  • Employee Development
  • Problem Solving
  • Team Leadership
  • Customer Service
  • Cross-functional Collaboration
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision Making
  • Performance Monitoring
  • Staff Training
  • Coaching and Mentoring
  • Performance Reviews
  • Branch Operations Management
  • Excellent Work Ethic
  • Decision-Making

Certification

  • Banking and Finance, Institute of Bankers of Sri Lanka - since 2013

Travelling

Travel for pleasure.

Languages

SINHALA
Native language
English
Advanced
C1

Timeline

Branch Operations Manager

HATTON NATIONAL BANK PLC
11.2005 - Current

MBA - MASTER OF BUSINESS ADMINISTRATION

UNIVERSITY OF COLOMBO

DIPLOMA IN BANKING AND FINANCE - Banking And Financial Support Services

INSTITUE OF BANKERS OF SRI LANKA

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NANDUN WITHARANA