Nandakumar Dever Ramanan
Digana
Summary
A professional banker with overall experience of 10 years in home and abroad with excellent communication skills, leadership skills and the ability to achieve goals in accordance with set time frame, good role player in customer relationship & a role model in handling difficult situations and turn complaints into compliments.
Overview
14
14
years of professional experience
Work History
Quality Assurance
Al Mumayaz -Etisalat Channel Partner
2022.08 - Current
- Optimized resource allocation, leading to cost savings without compromising on quality assurance efforts.
- Upheld company standards for quality assurance while completing assigned tasks within set deadlines.
- Maximized productivity with consistent adherence to schedules while maintaining excellent quality assurance scores.
- Initiated quality assurance practices that resulted in higher client satisfaction rates.
Senior Marketing officer
Seylan Bank
2018.01 - Current
- Responsible for promoting personal loans and car loans
- Prepare and implement sales action plans
- Achieve the set individual targets
- Generate and qualify leads and maintain a customer database
- Assist in organizing marketing campaigns at corporate entities
- Prepare and present periodic sales visit reports and call reports
- Actively participate in events organized by the bank to promote business
- Responsible in bring high network salaried customer and follow up on inquiries.
Senior Personal Banking Advisor
Union Bank
2017.01 - 2018.01
- Responsible in promoting personal loan, credit card and housing loan for walking in customer and to support branch operations.
Business Development Officer
Mashreq Bank
2016.01 - 2017.01
- Promoted Business loan and Business Credit Card for expats working in Qatar.
Senior Personal Banking Adviser
The Hongkong and Shanghai Banking Corporation (HSBC)
2011.01 - 2016.01
- Promoted personal loans and credit card to corporate employees.
Education
Advance Certificate in Marketing -
National Institute of Business Management (NIBM)
01.2014
GCE London A/L Commerce stream (2011) -
Ecole Internationale Digana, Kandy
Skills
- Quality assurance awareness
- Skilled Quality Assurance
- RF Quality Assurance
- Quality Assurance Management
Accomplishments
- Recognized twice by the Seylan Bank Central Sales Unit as the Best New Comer and 2nd runner for the Monthly Performance awards in 2018 for promoting personal loans
- Recognized in 2021 for the best performer for cross sell product
Maritalstatus
Single
Citizenship
Sri Lankan
Beliefs
- Self believes
- A good team player
- Positive thinker and ability to achieve end results with my capabilities
- Quick learner
- Ability to face the challenges and adapt to changes
- Ability and interest in educating, exploring and applying new concepts, ideas and knowledge into my work environment and personal life
- Good listener and conversationalist
- Ability to plan ahead, organize and co-ordinate activities
- Accountability
Personal Information
Date of Birth: 08/25/92
References
- Mr. Dushyantha Abeykoon, Unit Manager, Seylan Bank of Colombo 3, 0704456887, dushanthaa@seylan.lk
- Mr. Dinesh Velusamy, General Manager, Pership Manager Logistics, 077384777
Hobbies and Interests
- Badminton
- Cricket
- Chess
Timeline
Quality Assurance
Al Mumayaz -Etisalat Channel Partner
2022.08 - Current
Senior Marketing officer
Seylan Bank
2018.01 - Current
Senior Personal Banking Advisor
Union Bank
2017.01 - 2018.01
Business Development Officer
Mashreq Bank
2016.01 - 2017.01
Senior Personal Banking Adviser
The Hongkong and Shanghai Banking Corporation (HSBC)
2011.01 - 2016.01
Advance Certificate in Marketing -
National Institute of Business Management (NIBM)
GCE London A/L Commerce stream (2011) -
Ecole Internationale Digana, Kandy
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