Nadeeka Marasinghe
Sandaruwan
Kithalawa
Summary
I started my career at HCLTech in IT support and problem management, where I built a foundation in IT operations and stakeholder communication. Over 4.5 years, I gained experience in managing incidents, working with global teams, and delivering consistent results in high-pressure environments.
Today, I am a Senior Consultant – PMO at EY, where I contribute to project management and business transformation initiatives. Alongside my role, I hold the PMP certification and I’m completing my MBA at Wayamba University of Sri Lanka.
I’m passionate about continuous learning and growth, and I look forward to building a career in consulting and project management.
Overview
2026
2026
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Consultant PMO
EY
Colombo, Western Province, Sri Lanka
09.2025 - Current
Analyst
HCLTech
1 2023 - Current
- Working in the Problem Management team to perform both proactive and reactive analysis.
- Engaging with clients to present environmental issues, root causes, and recommended solutions using BI tools such as Power BI.
- Utilizing AI to identify potential issues and enhance problem detection and analysis.
- Implementing Agile methods to track daily and weekly action items for the team.
- Conducting proactive analysis to provide clients with a 360-degree view of recurring problems in their environment.
Junior Analyst
HCLTech
03.2021 - 01.2023
- Assisting the Problem Management team with data collection and initial analysis for both proactive and reactive problem-solving.
- Preparing and formatting reports and presentations on environmental issues, root causes, and solution recommendations using Power BI, under the guidance of senior team members.
- Utilizing AI tools to support the identification of recurring problems, while escalating complex findings to senior analysts for further investigation.
- Coordinating daily and weekly Agile tracking by updating task boards, noting team progress, and documenting action items.
- Contributing to comprehensive analysis reports by compiling data and creating visual summaries to give clients insights into recurring issues in their environment.
Education
Master of Business Administration - MBA - Business Administration and Management, General
Wayamba University of Sri Lanka
02.2023 - 02.2025
Bachelor's degree - Computer Software Engineering
London Metropolitan University
08.2021 - 08.2022
Higher National Diploma - Computing
ESOFT Metro Campus
09.2019 - 09.2021
Skills
Cross-team Collaboration
Certification
IBM AI Product Manager Specialization
Timeline
Senior Consultant PMO
EY
09.2025 - Current
IBM AI Product Manager Specialization
10-2024
Master of Business Administration - MBA - Business Administration and Management, General
Wayamba University of Sri Lanka
02.2023 - 02.2025
Bachelor's degree - Computer Software Engineering
London Metropolitan University
08.2021 - 08.2022
Junior Analyst
HCLTech
03.2021 - 01.2023
Higher National Diploma - Computing
ESOFT Metro Campus
09.2019 - 09.2021
Analyst
HCLTech
1 2023 - Current
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