Nadeeka Marasinghe
Sandaruwan
Kithalawa
Summary
With a solid foundation in software engineering from London Metropolitan University and hands-on computing experience from ESOFT Metro Campus, my role as an Analyst at HCLTech is enriched. Pursuing an MBA at Wayamba University of Sri Lanka, I bring a unique blend of technical expertise and business acumen to the table.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Analyst
HCLTech
1 2023 - Current
- Working in the Problem Management team to perform both proactive and reactive analysis.
- Engaging with clients to present environmental issues, root causes, and recommended solutions using BI tools such as Power BI.
- Utilizing AI to identify potential issues and enhance problem detection and analysis.
- Implementing Agile methods to track daily and weekly action items for the team.
- Conducting proactive analysis to provide clients with a 360-degree view of recurring problems in their environment.
Junior Analyst
HCLTech
03.2021 - 01.2023
- Assisting the Problem Management team with data collection and initial analysis for both proactive and reactive problem-solving.
- Preparing and formatting reports and presentations on environmental issues, root causes, and solution recommendations using Power BI, under the guidance of senior team members.
- Utilizing AI tools to support the identification of recurring problems, while escalating complex findings to senior analysts for further investigation.
- Coordinating daily and weekly Agile tracking by updating task boards, noting team progress, and documenting action items.
- Contributing to comprehensive analysis reports by compiling data and creating visual summaries to give clients insights into recurring issues in their environment.
Education
Master of Business Administration - MBA - Business Administration and Management, General
Wayamba University of Sri Lanka
02.2023 - 02.2025
Bachelor's degree - Computer Software Engineering
London Metropolitan University
08.2021 - 08.2022
Higher National Diploma - Computing
ESOFT Metro Campus
09.2019 - 09.2021
Skills
Cross-team Collaboration
Flexibility Training
Easily Adaptable
Software Industry
Analytical Skills
Leadership
Communication
Technical Skillset
Problem Management
Project Management
Certification
IBM AI Product Manager Specialization
Timeline
IBM AI Product Manager Specialization
10-2024
Master of Business Administration - MBA - Business Administration and Management, General
Wayamba University of Sri Lanka
02.2023 - 02.2025
Bachelor's degree - Computer Software Engineering
London Metropolitan University
08.2021 - 08.2022
Junior Analyst
HCLTech
03.2021 - 01.2023
Higher National Diploma - Computing
ESOFT Metro Campus
09.2019 - 09.2021
Analyst
HCLTech
1 2023 - Current
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