N Zaid Azaeem
Network Engineer
Colombo
Summary
Results-driven Engineer with nearly 4 years of hands-on experience managing active and passive network components. Skilled in configuring and troubleshooting Cisco routers and switches, Cisco SD-WAN provisioning, and various wireless networks including Aruba, Meraki, Ruijie, and Extreme Networks. Proven track record in implementing network security solutions using Cisco ISE and FortiGate firewalls. Certified in CCNA and AWS Cloud Practitioner, currently pursuing CCNP certification. Strong project management and contract management skills, dedicated to continuous learning and staying abreast of the latest technologies to drive innovative networking solutions.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Managed Services Engineer
Sri Lanka Telecom PLC
01.2022 - 10.2024
- Involve in the implementation & UAT sessions of network solutions, including Cisco SD-WAN and wireless networks & Next Generation Firewall solutions ensuring adherence to project timelines and quality standards.
- Document and address any issues identified during UAT, coordinating with technical teams to implement necessary fixes.
- Oversee day-to-day network operations, ensuring optimal performance and availability of network services, including Cisco SD-WAN, wireless networks , NGFW and DC co-location services.
- Implement network monitoring tools to proactively identify and resolve potential issues and maintain SLA with the target of 80%.
- Lead the troubleshooting efforts for complex network issues, leveraging cross functional teams & TAC (Technical Assistance Center) support.
- Manage the provisioning of Cisco SD-WAN devices, ensuring proper configuration, deployment, and integration with existing network infrastructure.
- Develop and execute preventive maintenance schedules for network devices, including Cisco SD-WAN, NGFW and wireless network equipment, to prevent unexpected failures.
- Lead and manage the managed services team, setting clear goals and expectations for performance and customer service.
Project Engineer
Maxaire(Pvt)Ltd
08.2021 - 01.2022
- Develop detailed and accurate cost estimates for electrical components, including materials, labor, and contingency costs.
- Ensure BOQ aligns with project scope and technical specifications, avoiding omissions that could lead to project delays or budget overruns.
- Ensure the design supports infrastructure needs, such as appropriate power distribution for devices, proper routing of cables, and sufficient space for equipment.
- Design and verify cable management solutions that accommodate electrical cabling, ensuring proper separation to avoid interference and ensuring ease of maintenance.
QA/QC Engineer (Electrical & ELV)
Maxaire( Pvt)Ltd
12.2020 - 07.2021
- Recorded and maintained inspection reports, test certificates, and approval certificates.
- Issued NCRs for any discrepancies found during inspections and testing, and ensuring corrective actions are implemented.
- Worked closely with engineers, electricians, and project managers to ensure the quality and reliability of electrical and ELV system (CCTV, FDAS, ACS, BMS, PAS) installations, aligning them with project requirements.
- Verified that as-built documentation is accurately prepared.
- Reviewed and verified the quality and quantity of electrical and ELV materials delivered to site, ensuring compliance with project specifications.
- Coordinated with clients, architects, and project managers to address any issues related to electrical and ELV installations.
Education
Bachelor of Science (Honors) - Electrical and Information Engineering
University of Ruhuna
Galle, Sri Lanka 01.2016 - 01.2020
Skills
Proficient in configuring and troubleshooting complex routing protocols such as BGP,OSPF and EIGRP
Expertise in managing and troubleshooting wireless networks, including enterprise grade solutions like Meraki,Aruba,Ruijie and Extreme networks
Experience in provisioning and managing Cisco SDWAN solutions, optimizing network performance across multiple sites
Proficient in creating and maintaining network documentation , including network diagrams, config files and operational procedures
Ability to plan, execute and monitor project deliverables related to network projects
Excellent communication skills to convey technical information clearly to both technical and non technical stake holders
Ability to manage customers and handle escalations efficiently
Certification
CCNA – Cisco Network Academy
Professional Title
Network Engineer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Software
GNS3
Packet Tracer
EVE-NG
Timeline
Managed Services Engineer
Sri Lanka Telecom PLC
01.2022 - 10.2024
Project Engineer
Maxaire(Pvt)Ltd
08.2021 - 01.2022
QA/QC Engineer (Electrical & ELV)
Maxaire( Pvt)Ltd
12.2020 - 07.2021
Bachelor of Science (Honors) - Electrical and Information Engineering
University of Ruhuna
01.2016 - 01.2020