Musahidh Ihlas
Madige Udathalawinna
Summary
Dynamic Project Manager with a proven track record at Orbit (Pvt) Ltd, adept in Agile methodologies and cross-functional coordination. Skilled in data analysis and problem-solving, I drive project success through effective communication and quality assurance, ensuring alignment with business goals and enhancing team collaboration.
Overview
3
3
years of professional experience
Work History
Project Manager
Orbit (Pvt) Ltd
03.2025 - Current
- Manage end-to-end delivery of IT projects aligned with business and technical goals.
- Oversaw budgets and timelines while managing vendor relationships to ensure project deliverables met standards.
- Coordinated with development, infrastructure, and stakeholder teams to align project objectives and timelines.
- Use Agile/Scrum or Waterfall methodologies to track progress and resolve issues.
- Ensured quality and compliance through clear communication across all project phases.
Service Desk Analyst
HCL Technologies
12.2023 - 03.2025
- Provided first-level technical support to end-users, resolving common IT issues and efficiently escalating complex problems to specialized teams.
- Troubleshot Microsoft O365 product issues, delivering timely resolutions to end users.
- Analyzed SAP and Veeva issues, offering effective solutions to enhance user experience.
- Recorded detailed notes on issues raised by users for future reference.
Associate Operations Analyst
Synergen Health LLC
09.2023 - 11.2023
- Processed and managed denied invoices to facilitate approvals.
- Learned process for approving denied invoices.
- Improved communication skills by interacting with US medical agents.
- Collected payments and resolved issues in RCM industry.
Data Analyst
Dialog Axiata PLC
03.2023 - 09.2023
- Researched and evaluated time series models to enhance revenue forecasting capabilities.
- Analyzed economic indicators to identify factors influencing model performance.
- Created schema for Tourist Arrivals and Inflation data on Snowflake.
- Acquired external datasets for building final feature table.
- Cleaned and organized datasets in Jupyter notebook to ensure accuracy for analysis.
Education
B.Sc - Physical Science, Statistics, Mathematics, Computer science
University of Colombo
Colombo03.2024
Advance Level - Physical Science (Chemistry, Physics & Combined Maths)
Zahira College Mawanella
08.2017
Secondary Education - G.C.E Ordinary Exam Results - 5A 2B 2C
Jamiul Azhar C C
Udatalawinna12.2014
Skills
- Project management
- Agile methodologies
- Scope analysis
- Project scheduling
- Business analysis
- Quality control
- MySQL
- Data analysis
- Problem solving
- Cross-functional collaboration
- Team collaboration
- Team building
- Critical thinking
- Customer relations
References
- Asadh Buhary, Senior Systems Support Engineer, Novacura, asadh@usa.com, +94 77 676 8101
- Nilshan Sandaruwna, Senior Data Scientist, Dialog Axiata PLC, sadaruwannilshan@gmail.com, 0770895922
Projects
- Inventory Management System, Using Python, 10/01/19, 02/01/20
- Descriptive Analysis, Analysing data using MiniTab, 04/01/19, 06/01/19
Personal Information
Date of Birth: 06/14/98
Languages
- English, Professional working Proficiency
- Sihala, Working proficiency
- Tamil, Native proficiency
Timeline
Project Manager
Orbit (Pvt) Ltd
03.2025 - Current
Service Desk Analyst
HCL Technologies
12.2023 - 03.2025
Associate Operations Analyst
Synergen Health LLC
09.2023 - 11.2023
Data Analyst
Dialog Axiata PLC
03.2023 - 09.2023
B.Sc - Physical Science, Statistics, Mathematics, Computer science
University of Colombo
Advance Level - Physical Science (Chemistry, Physics & Combined Maths)
Zahira College Mawanella
Secondary Education - G.C.E Ordinary Exam Results - 5A 2B 2C
Jamiul Azhar C C