Munisamy Sharma

Responsibilities:

• Coordinate with sales and marketing executives to develop field strategies and initiatives
• Assess and evaluate team and individual performance
• Identify knowledge gaps and arranging internal and external training and professional development programs
• Measure, analyze, and communicate progress toward strategic goals to management
• Developing and implementing quality control methods
• Assisting with recruitment and onboarding processes
• Setting targets and business goals, and working alongside the team to achieve these goals
• Providing guidance and mentoring to other field staff
• Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction
• Reporting KPI achievement, weekly and monthly reports to management
• Identify regional expansion potential and report to management

Responsibilities:

• Managing online and offline orders and make sure that the product is delivered to the customer on time.
• Sales and Marketing.
• Customer Relations Officer

Responsibilities:

• Creates and maintains reservation records
• Guiding tourist motorists properly