Munigoda Hewage Gihan Udara Munigoda
No.25, Bogahawela
Summary
Ambitious graduate with a strong foundation in banking and financial services, seeking a target-driven role within a dynamic banking institution. Skilled in finance, accounting, risk management, and regulatory compliance, I am eager to apply my abilities in achieving sales targets and driving client growth. With a results-oriented approach and a commitment to delivering superior client service, I excel at identifying opportunities to enhance financial performance. My adaptability, strong analytical skills, and dedication to meeting objectives make me a valuable asset in a fast-paced, goal-oriented banking environment.
Overview
6
6
years of professional experience
Work History
Operations Analyst
SYNERGEN Health (Pvt) Ltd
Nugegoda
02.2024 - Current
- Data management process
- Trade processes
- Client reporting and problem resolution for different client accounts.
Accounts Assistant
Paradigm Clothing (Pvt) Ltd
Uragasmanhandiya, KARANDENIYA INDUSTRIAL ESTATE
05.2023 - 01.2024
- Provided administrative support to the accounting department as required.
- Supported external auditors during annual audits by providing requested documents promptly.
- Prepared and processed invoices, payments, and bank deposits.
- Assisted financial professionals with managing general ledgers and account statements.
Internship Trainee
Bank of Ceylon
Uragasmanhandiya
09.2022 - 04.2023
- Created and maintained reports and journals for loans and transactions.
- Provided customer service by responding to emails and phone calls in a timely manner.
- Gathered, reviewed, and sent loan documents to customers by working closely with loan staff.
- Completed day-to-day duties accurately and efficiently.
Call Center Representative
Dialog Axiata PLC
Union Place
01.2019 - 04.2019
- Handled customer complaints with empathy and composure.
- Conferred with customers by telephone or in person to provide information about products or services.
Education
BBA - Business Economics
University of Colombo
01-2023
G.C.E Advanced Level -
G/Karandeniya Central College
G.C.E Ordinary Level -
G/Denzil Kobbekaduwa College
Skills
- Branch banking Knowledge
- Team Collaboration
- Customer service
- Active listening
- Critical thinking
- Ability to learn quickly
24.09.1997
972683388V
CERTIFICATIONS & COURSES
- CA Sri Business Level - i
In Progress*
- Market Research and Consumer Behavior
IE Business School ( online course through)
- Excel Skills for Business: Advanced
Macquarie University ( online course through)
- Capital Markets and Financial Institutions – How to Survive Them
(Moscow Institute of Physics and Technology and American Institute of Business and Economics and offered through)
- International Business I
University of New Mexico ( online course through)
- New Models of Business in Society
University of Virginia( online course through)
References
H.G.S.Sulakshana
Software engineer
074 634 9528
M.R Wickramasekara
Loan Officer
bank of ceylon-748
071 618 3956
Timeline
Operations Analyst
SYNERGEN Health (Pvt) Ltd
02.2024 - Current
Accounts Assistant
Paradigm Clothing (Pvt) Ltd
05.2023 - 01.2024
Internship Trainee
Bank of Ceylon
09.2022 - 04.2023
Call Center Representative
Dialog Axiata PLC
01.2019 - 04.2019
BBA - Business Economics
University of Colombo
G.C.E Advanced Level -
G/Karandeniya Central College
G.C.E Ordinary Level -
G/Denzil Kobbekaduwa College
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