M.SHAKIE NAZEER
Cluster Manager
Kotikawatthe
Summary
Productive Cluster Manager with over 16 years of retail experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams.
Overview
16
16
years of professional experience
Work History
Cluster Manager
Softlogic Brands (Pvt) Ltd
03.2015 - Current
- Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth.
- Led training initiatives that enhanced employee skills, knowledge base, and productivity levels across various functions within the organization.
- Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
- Developed efficient operational processes to optimize resources and improve overall cluster performance.
- Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.
Store Manager
GGI Retail
05.2012 - 04.2014
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Apparel Group
04.2009 - 04.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
Education
Bachelor of Business Management - Business Management
LPEC
Kiribathgoda 04.2001 -
Retail Technology And Security - Retail Management
Alison
04.2001 -
High School -
T B Jaya Maha Vidyalaya
Colombo, Sri Lanka 04.2001 -
Skills
Operations management
Corporate communications
Team leadership
Positive attitude
MS office
Problem-solving
Customer service
Staff training
Performance evaluations
Budget management
Workforce planning
Visual Merchandising
Decision-making
Timeline
Cluster Manager
Softlogic Brands (Pvt) Ltd
03.2015 - Current
Store Manager
GGI Retail
05.2012 - 04.2014
Store Manager
Apparel Group
04.2009 - 04.2012
Bachelor of Business Management - Business Management
LPEC
04.2001 -
Retail Technology And Security - Retail Management
Alison
04.2001 -
High School -
T B Jaya Maha Vidyalaya
04.2001 -
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