Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Confirmation
Timeline
Generic
Mohomed Hazaree Mohomed Shazni

Mohomed Hazaree Mohomed Shazni

Colombo,Sri Lanka

Summary

Seeking a rewarding opportunity in the hospitality industry with a leading organization where I can apply my skills, experience, and multilingual abilities to deliver exceptional guest service. Committed to contributing to the organization's success by maintaining high standards of service, enhancing guest satisfaction, and continuously improving my professional skills in a dynamic, customer-focused environment.

Overview

11
11
years of professional experience

Work History

Assit.Manager-Reservations & Tarrif

CONNAISSANCE DE CEYLAN
Colombo, Sri Lanka
01.2024 - Current

Reservation Agent

RAMADA ENCORE BY WHYNDHAM DOHA
Doha, Qatar
04.2023 - 01.2024

Senior Reservations Executive

AMAYA LEISURE PLC
Colombo, Sri Lanka
04.2019 - 10.2023
  • Company Overview: SUBSIDIARY OF HAYLEYS PLC

Reservations Executive

AMAYA LEISURE PLC
Colombo, Sri Lanka
06.2017 - 03.2019
  • Company Overview: SUBSIDIARY OF HAYLEYS PLC

Reservations Assistant

CINNAMON HOTEL MANAGEMENT LIMITED
Colombo, Sri Lanka
03.2015 - 06.2017
  • Company Overview: SUBSIDIARY OF JOHN KEELLS HOLDINGS PLC

Internship

CINNAMON HOTEL MANAGEMENT LIMITED
Colombo, Sri Lanka
04.2014 - 02.2015
  • Company Overview: SUBSIDIARY JOHN KEELLS HOLDINGS
  • In the period of internship first two months I have been there in all departments such as Finance, Brand Marketing, Human Resource Department, IT and Sales & Marketing department to get the cooperate exposure.
  • After 02 months initial training management located me to Sales & Marketing department.
  • In 2015 February they have terminated internship contract and offered me the permanent employment contract.

Education

G.C.E Advanced Level Examination -

12.2013

G.C.E Ordinary Level Examination -

12.2010

BSC (HONS) - BUSINESS & MANAGEMENT STUDIES

CARDIFF METROPOLITAN UNIVERSITY

HIGHER NATIONAL DIPLOMA - BUSINESS MANAGEMENT

EDEXCEL
UK

DIPLOMA - ENGLISH

ESOFT
Colombo ,Sri Lanka

PRELIMINARY ENGLISH TEST -

UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONS

Skills

  • 1 Multilingual Communication: Fluent in English, Tamil, and Sinhala
  • 2 Property Management Systems (PMS) Expertise: Proficient in OPERA, SAP, and Zhara PMS
  • 3 Reservations Management: Skilled in OKLO reservations management system
  • 4 Interpersonal Skills: Excellent interpersonal abilities for effective communication, guest engagement, and conflict resolution
  • 5 Technical Proficiency: Strong computer literacy with expertise in MS Office tools (Word, Excel, PowerPoint) for reporting, data management, and presentations
  • 6 Social Media & Branding Knowledge: Basic understanding of social media marketing and photography for promotional and guest engagement purposes
  • 7 Team Collaboration: Strong ability to work collaboratively with diverse teams
  • 8 Customer Service Excellence: Committed to delivering exceptional guest experiences
  • 9 Attention to Detail: Thorough and detail-oriented approach, ensuring high standards in all aspects of hospitality service
  • 10 Adaptability and Problem-Solving: Ability to adapt to dynamic situations and effectively resolve guest concerns and operational challenges

Extracurricular Activities

Interact Club-2008/2010

Member Cricket Team-2005/2006

Member Islamic Association-2006/2007

Executive Member Commerce Society-2012/2013

Junior Prefect-2009/2011

Senior Prefect Prefect 2011/2013

References

  • Ms. Pramukshi Kariyawasam, Director-Marketing and Communication at Shangri La Dubai, 0718622917
  • Mr. Kasun Jayawickrama, Group Reservations Manager - Thema Collection, 0768207630

Confirmation

  • I do hereby declare that above particulars that I have given to you are true and correct to the best of my knowledge and shall endeavor to carry out my duties to the best of my abilities. I would be pleased to give you any further information if you require.

Timeline

Assit.Manager-Reservations & Tarrif

CONNAISSANCE DE CEYLAN
01.2024 - Current

Reservation Agent

RAMADA ENCORE BY WHYNDHAM DOHA
04.2023 - 01.2024

Senior Reservations Executive

AMAYA LEISURE PLC
04.2019 - 10.2023

Reservations Executive

AMAYA LEISURE PLC
06.2017 - 03.2019

Reservations Assistant

CINNAMON HOTEL MANAGEMENT LIMITED
03.2015 - 06.2017

Internship

CINNAMON HOTEL MANAGEMENT LIMITED
04.2014 - 02.2015

G.C.E Advanced Level Examination -

G.C.E Ordinary Level Examination -

BSC (HONS) - BUSINESS & MANAGEMENT STUDIES

CARDIFF METROPOLITAN UNIVERSITY

HIGHER NATIONAL DIPLOMA - BUSINESS MANAGEMENT

EDEXCEL

DIPLOMA - ENGLISH

ESOFT

PRELIMINARY ENGLISH TEST -

UNIVERSITY OF CAMBRIDGE ESOL EXAMINATIONS
Mohomed Hazaree Mohomed Shazni