
Managed administrative and operational tasks, including invoices, payroll records, and financial documentation (non-certified).
Supervised staff and coordinated workflow to improve office efficiency.
Coordinated import shipments and liaised with shipping agents to ensure timely delivery.
Played a key role in student recruitment and enrollment coordination.
Resolved customer complaints and maintained positive client relationships.
Maintained compliance, documentation control, and process improvement initiatives.
Administration & Operations Coordination – Over 5 years of hands-on experience
Accounts Coordination – Invoice processing, bank transactions, payroll records, financial documentation (non-certified)
Staff Supervision & Leadership – Team coordination, workflow efficiency
Customer & Client Liaison – Handling students, clients, vendors, and stakeholders
Student Recruitment & Academic Advising – Enrollment coordination and guidance
Process Improvement & Compliance – Documentation control, risk assessment, and office procedure optimization
Microsoft Office & CRM Tools – Word, Excel, PowerPoint, data/report management
Social Media Proficiency – Professional communication and promotion support