MOHAMED IMTHATH
PROCESS ANALYST
PUTTALM,12
Summary
Versatile Process Analyst with a proven track record at HCL Technologies, enhancing financial operations through expert account reconciliation and precise invoice processing. Excelled in customer relations and Microsoft Excel, significantly improving payment accuracy and client satisfaction. Skilled in transforming data and processes to drive efficiency and accuracy in financial reporting.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Process Analyst
HCL Technologies
01.2024 - Current
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
Data Entry Pharmacy Technician
INTELIGENT IMAGE MANAGEMENT
11.2021 - 12.2023
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Supported the pharmacy''s commitment to exceptional patient care by actively participating in process improvement initiatives.
- Demonstrated adaptability in learning new software tools used for prescription management, contributing to a seamless transition between systems when necessary.
- Streamlined workflow for pharmacists by efficiently managing electronic prescription records and drug refill requests.
- Assisted in training new Pharmacy Technicians, sharing best practices for efficient data entry procedures and techniques.
- Assisted in maintaining a clean and organized workspace, ensuring efficiency and adherence to safety protocols.
Cashier Assistant
ASIAN GROUP OF COMPANY
01.2019 - 01.2020
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Education
High School Diploma -
FUSION EDUCATION
Chilaw, Sri Lanka 04.2001 -
Skills
Reporting skills
Process documentation
Performance data synthesis
Microsoft Excel
Account monitoring
Invoice processing
Collections
Customer relations
Generally accepted accounting principles
Information gathering and analysis
Insurance verification
Accounts receivable software
Timeline
Process Analyst
HCL Technologies
01.2024 - Current
Data Entry Pharmacy Technician
INTELIGENT IMAGE MANAGEMENT
11.2021 - 12.2023
Cashier Assistant
ASIAN GROUP OF COMPANY
01.2019 - 01.2020
High School Diploma -
FUSION EDUCATION
04.2001 -
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