Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Mohammed Husny Saad

Mohammed Husny Saad

Summary

A passionate undergraduate with a strong foundation in computer information security and 2 years of experience in L2 support under high-pressure environments. Bringing a proven ability to deliver solutions and collaborate effectively under tight deadlines. My experience in the field has equipped me with the skills to troubleshoot complex issues, assist clients with customized solutions, and work seamlessly with crossfunctional teams.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Associate Consultant

Otelier (MDO)
09.2024 - 04.2025
  • Implement software solutions with configurations on point
  • Provide L2 support for issues escalated from L1, onboarding, and customer success teams
  • Assist clients to make appropriate customizations on their CRs according to the requirements
  • Perform functional testing on various applications and prepare documents on new procedures
  • Work with the product team to design new enhancements for all client implementation activities
  • Work with cross functional teams to resolve escalations efficiently while coming up with long term solutions
  • Collaborate with L3 and development teams to resolve critical issues
  • Deliver KT sessions among teams on the specialized product and related technologies

Intern

Otelier (MDO)
06.2022 - 12.2023

Trainee

Otelier (MDO)
01.2023 - 08.2023

Trainee - Professional services

Expo visa services
08.2020 - 03.2021
  • Advice and guide client with specific visa processing and documentation.
  • Take up and follow up call inquiries.
  • Submit visa documentation to specific visa offices.
  • Expo visa services is a visa consultancy agency under expo Lanka that provides high quality services to ensure successful visa application.

Education

Bachelors Of Cyber Security -

Edith Cowan University
05.2025

ECC foundation in Computing - undefined

Edith Cowan College
01.2020

Foundation - undefined

ESOFT
01.2019

Person GCSE O-levels - undefined

Gateway college
01.2018

Skills

  • Programming languages - Bash, python, SQL, SPL, Yara
  • Software/Tools - Splunk, wireshark, cisco packet tracer
  • Frameworks - NIST CSF and ISO27001 Platforms - Ubuntu, Kali, windows
  • Cryptographic concepts - Hashing algorithms, RSA, digital signatures

Certification

  • Ethical Hacking: Session Hijacking • Linkedin • 2025
  • Wireshark: Functionality • Linkedin, 2025
  • Networking Foundations: Networking Basics • Linkedin • 2025
  • Cisco Network Security: VPP • Linkedin • 2025.
  • Ethical Hacking: Vulnerability Analysis • Linkedin • 2025.
  • Cisco Networking Foundations: Switching and Routing • Linkedin • 2025,
  • Ethical Hacking: Introduction to Ethical Hacking • Linkedin • 2025.
  • Cisco Certified CyberOps Associate (200-201) Cert Prep: 1 Security Concepts • Linkedin • 2025.

References

  • Hasinthaka Tharindu • Uber (APAC) • Senior Operations Specialist, Merchant Growth & Retention • +94 767 417 185 • tharinduhasinthaka@gmail.com • linkedin.com/in/hasinthakat


  • Althaf Ali• Expressions • Director • +94 767 417 185• mzmaali@gmail.com• 17, Duplication Road, Colombo 4

Timeline

Associate Consultant

Otelier (MDO)
09.2024 - 04.2025

Trainee

Otelier (MDO)
01.2023 - 08.2023

Intern

Otelier (MDO)
06.2022 - 12.2023

Trainee - Professional services

Expo visa services
08.2020 - 03.2021

ECC foundation in Computing - undefined

Edith Cowan College

Foundation - undefined

ESOFT

Person GCSE O-levels - undefined

Gateway college

Bachelors Of Cyber Security -

Edith Cowan University

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Mohammed Husny Saad