Summary
Overview
Work History
Education
Skills
Personal Information
References
Additional Information
Timeline
Generic
MOHAMED MINHAJ JALILL

MOHAMED MINHAJ JALILL

183/3/B, Uduwana, Homagama

Summary

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation I am presented with. I have more than five years of work experience in Food and Beverages as well as the Customer Service field, which has enabled me to develop strong customer relationships, communication, and teamwork skills

Overview

9
9
years of professional experience
4
4
Languages

Work History

Assistant Manager

GOODIES COFFEE SHOP, CINNAMON LAKESIDE
02.2022 - Current
  • Maintaining the highest standards of conduct and service.
  • Updating the menu with daily offerings and specials, using personalized artistic touches.
  • Greeting guests with a pleasant smile and superior customer service, recommending drinks and pastries.
  • Managing inventory by establishing and adjusting ordering parameters, forecasting usage and controlling wastage

Assistant Manager

THE POORI HUT
03.2018 - 01.2022
  • Coordinated in-store sales and promotions, increasing sales.
  • Managed stock control and reduced waste through implementing inventory management techniques.
  • Ensured compliance with food safety and hygiene standards resulting in a 100% health and safety rating from inspectors.
  • Maintained a high level of customer satisfaction through effective communication and problem-solving skills.

Cricket Coach/ Professional Cricketer

Club Sport
04.2018 - 09.2023

BOVEY TRACEY CRICKET CLUB - Devon, United Kingdom (2018)

COWDREY CRICKET CLUB - Kent, United Kingdom (2019-2021)

PORTSMOUTH CRICKET CLUB - Portsmouth, United Kingdom (2022)

HORSPATH CRICKET CLUB - Oxford, United Kingdom (2023)

• ECB level 2 qualified cricket coach

• Coached cricket for colts and adults every Summer since 2018

Banking Assistant

HATTON NATIONAL BANK PLC
03.2017 - 03.2018
  • Accounts opening
  • Provide banking assistance to customers in handling their deposits and payments
  • Assist and support bank administration with operational issues
  • Promote and cross-sell banking products and services to customers
  • Entering customer data onto the data base system
  • Accounts opening and closing
  • Cheque scanning and finding errors

Internship

HATTON NATIONAL BANK PLC
09.2016 - 02.2017

• Entering customer data onto the data base system

• Accounts opening and closing

• Cheque scanning and finding errors

Junior Executive

HAYLEYS GROUP OF COMPANIES
08.2015 - 08.2016

• Meeting with departmental representatives to discuss HR issues

• Referring issues to senior staff

• Assisting departments with their new recruitment needs

• Monthly head count and the staff movement of the whole group

Education

GCE. Advanced Level

THURSTAN COLLEGE
Colombo 03 I 2014

GCE. Ordinary Level

THURSTAN COLLEGE
Colombo 03 I 2010

Skills

    Cash Handling

    Communications management

    Customer Focus

    Staff Leadership

    Requirements Gathering

    Catering Coordination

    Relationship Building

    Time management abilities

    Decision-Making

    Food service knowledge

    Self Motivation

    Personal Information

    • Date of Birth: 09/01/95
    • Nationality: Sri Lankan
    • Marital Status: Married

    References

    • ASHRAN AMITH

          FOOD AND BEVERAGE MANAGER

          CINNAMON LAKESIDE COLOMBO

          ashran@cinnamonhotels.com

          +94 71 934 7368                                                           

                                                                                                  

    • STUART CLARK

          SERVICE DELIVERY MANAGER

          CUSTOMER RELATIONS

          AXA HEALTH

          scc23180@icloud.com

          +44 7960 168890

    Additional Information

    IELTS - UKVI General Training

    October 2023 to October 2025

    Listening - 7.0

    Reading - 6.0

    Writing - 6.0

    Speaking - 7.5

    Overall Band Score - 6.5

    First Aid and Pitch Side Emergency Management

    January 2023 to Present

    Level 2 Certificate in Coaching Children’s Cricket

    August 2018 to Present

    Certificate Number - 841239

    Sri Lankan Driving License

    March 2023 to March 2031

    Timeline

    Assistant Manager

    GOODIES COFFEE SHOP, CINNAMON LAKESIDE
    02.2022 - Current

    Cricket Coach/ Professional Cricketer

    Club Sport
    04.2018 - 09.2023

    Assistant Manager

    THE POORI HUT
    03.2018 - 01.2022

    Banking Assistant

    HATTON NATIONAL BANK PLC
    03.2017 - 03.2018

    Internship

    HATTON NATIONAL BANK PLC
    09.2016 - 02.2017

    Junior Executive

    HAYLEYS GROUP OF COMPANIES
    08.2015 - 08.2016

    GCE. Advanced Level

    THURSTAN COLLEGE

    GCE. Ordinary Level

    THURSTAN COLLEGE
    MOHAMED MINHAJ JALILL