Mohamed Naveed
Travel Consultant
Dehiwala
Summary
Experienced and resourceful Travel Consultant with a strong passion for curating exceptional leisure travel experiences. Adept at conducting in-depth research to craft personalized itineraries that meet diverse client needs. Extensive background in the hospitality industry, specializing in designing unique vacation experiences. Proficient in global distribution systems (GDS) such as Amadeus for seamless flight bookings and travel coordination.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Travel Consultant
Halo Holidays
07.2024 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires..
- Organized trips for individual, family and business travelers.
- Built strong relationships with clients through exceptional communication and personalized service.
Customer Service Executive
Sri Lankan Airlines
01.2024 - 07.2024
- Informed customers of upcoming promotions and deals to boost sales
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Facilitated team meetings and workshops to encourage open communication, sharing of best practices, and the development of new ideas for enhancing customer service delivery
Accounts Assistant
Macksons Paints Lanka (Pvt) Ltd
09.2022 - 09.2023
- Generated invoices upon receipt of billing information and tracked collection progress
- Facilitated smooth audits by maintaining accurate records and providing prompt responses to auditor requests
- Input financial data and produced reports using software
Accounts Intern Part-time
Zamana Collections (Pvt) Ltd
09.2021 - 09.2022
- Recorded deposits, reconciled monthly bank accounts and tracked expenses
- Supported management by processing invoices and documents with consistent on-time delivery
- Completed payroll functions to facilitate accurate and prompt staff payments
Salesperson Part-time
Shakira's Gift Centre
12.2019 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Bachelor's - In International Business Management
IPAC Business School France
04.2001 -
Diploma - In Business Management
Pathe Global Campus
Colombo, 06 09.2020 - 12.2021
AAT Level 2 - Accounting And Finance
Association of Accounting Technicians
Colombo, 05 07.2020 - 09.2020
Certificate - In Graphics And Multimedia
Advanced Technologies And Research Institute
12.2019 - 09.2020
Professional Software Developer - undefined
Advanced Technologies And Research Institute
12.2019 - 09.2020
AAT Level 1 - Accounting And Finance
Association of Accounting Technicians
Colombo, 05 12.2019 - 09.2020
GCE O/L - School Education
Oasis International School
Colombo, 12Skills
Administrative and Office Support
Microsoft Office
Travel arrangements
Travel industry expertise
Documentation preparation
Accomplishments
- Senior prefect at Oasis International School in the year of 2018 & 2019
- Awarded a certificate for Master Mind Intelligence Quiz competition powered by AOG Campus
- Prize winner for spoken English in All-Island Graded Examination held in 2009 and 2013
Timeline
Travel Consultant
Halo Holidays
07.2024 - Current
Customer Service Executive
Sri Lankan Airlines
01.2024 - 07.2024
Accounts Assistant
Macksons Paints Lanka (Pvt) Ltd
09.2022 - 09.2023
Accounts Intern Part-time
Zamana Collections (Pvt) Ltd
09.2021 - 09.2022
Diploma - In Business Management
Pathe Global Campus
09.2020 - 12.2021
AAT Level 2 - Accounting And Finance
Association of Accounting Technicians
07.2020 - 09.2020
Salesperson Part-time
Shakira's Gift Centre
12.2019 - 12.2022
Certificate - In Graphics And Multimedia
Advanced Technologies And Research Institute
12.2019 - 09.2020
Professional Software Developer - undefined
Advanced Technologies And Research Institute
12.2019 - 09.2020
AAT Level 1 - Accounting And Finance
Association of Accounting Technicians
12.2019 - 09.2020
Bachelor's - In International Business Management
IPAC Business School France
04.2001 -
GCE O/L - School Education
Oasis International School
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