Mohamed Nafraz
SALES EXECUTIVE
GAMPOLA
Summary
Dynamic Sales Executive with 8 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Sales Executive
Binzagr unilever KSA
Dammam
01.2020 - Current
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed and implemented account management plans to establish customer satisfaction.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Sales Associate
landmark arabia
jeddah
03.2015 - 03.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate Cum Cashier
fam tec pvt
Gampola
01.2013 - 01.2014
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Representative
ceylon biscuits limited
ga,pola
04.2012 - 04.2013
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Collaborated with cross-functional teams to identify and address customer needs.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
High School Diploma -
British College of Applied Studies
Kandy Sir Lankan Sep 2011 -
High School Diploma -
British College of Applied Studies
Kandy SrilankaHigh School Diploma -
British College of Applied Studies
Kandy SrilankaHigh School Diploma -
British College of Applied Studies
High School Diploma -
Gamploa Zahira College
SrilankaSkills
Business networking
Business development and planning
Sales funnel development
Product promotions
Sales strategy
Database Management
Territory Management
Systems and software programs
Timeline
Sales Executive
Binzagr unilever KSA
01.2020 - Current
Sales Associate
landmark arabia
03.2015 - 03.2018
Sales Associate Cum Cashier
fam tec pvt
01.2013 - 01.2014
Sales Representative
ceylon biscuits limited
04.2012 - 04.2013
High School Diploma -
British College of Applied Studies
Sep 2011 -
High School Diploma -
British College of Applied Studies
High School Diploma -
British College of Applied Studies
High School Diploma -
British College of Applied Studies
High School Diploma -
Gamploa Zahira College