Mohamed Ibrahim Mohamed Muzahir
kandy ,Sri lanka
Summary
Dynamic Business Development and Sales Management professional with over 12 years of experience in sales leadership, channel development, corporate sales, customer relationship management, and revenue growth across Sri Lanka and UAE markets. Proven track record in managing high-performing sales teams, achieving multimillion sales targets, developing strategic partnerships, and expanding business networks.
Experienced in distributor engagement, brand development, territory expansion, and motivating sales teams to exceed organizational objectives. Strong ability to build long-term client relationships, drive market penetration, and execute strategic sales initiatives. Seeking to leverage extensive business development and channel management expertise in the security and surveillance technology industry.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Development Manager
Noble Insurance Broker Co.L.L.C
Dubai , United Arab Emirates
09.2024 - 02.2026
- Manage and develop a portfolio of high-net-worth clients by providing customized insurance solutions.
- Build and maintain strategic relationships with insurance carriers to negotiate competitive coverage and pricing.
- Drive business growth through client acquisition, relationship management, and cross-selling initiatives.
- Conduct client needs assessments and recommend suitable solutions based on risk profiles.
- Coordinate with internal teams and underwriters to ensure smooth service delivery and client satisfaction.
- Support clients with policy renewals, claims handling, and ongoing advisory services.
- Maintain long-term customer relationships to improve retention and business continuity.
Business Development Manager
Platinum Insurance Broker LLC
07.2024 - 09.2024
- Identified and pursued new business opportunities, resulting in expanded client base.
- Developed and maintained relationships with existing clients.
- Supported negotiations of terms and conditions with clients and insurers.
- Conducted meetings and negotiations with clients to understand insurance needs.
- Prepared and presented tailored proposals and quotations to clients, enhancing engagement.
- Assisted in developing and implementing sales strategies to meet business objectives.
- Developed partnerships with insurers and relevant businesses to strengthen service offerings.
- Collaborated with underwriting claims and internal teams to ensure service delivery to clients.
- Ensured compliance of business development activities with UAE insurance regulations and company policies.
- Maintained ethical conduct in dealings with clients and partners.
- Educated clients about risk management and insurance coverage options.
Business Development Officer
Watania Family Takaful (PJCS)
10.2023 - 06.2024
- Identified and pursued new business opportunities within the individual life insurance sector, contributing to revenue growth.
- Aided in developing strategies aimed at achieving sales targets and revenue goals.
- Supported relationship building with potential clients to ascertain needs, enhancing client engagement and satisfaction.
- Create and deliver engaging sales presentations to both individuals and groups.
- Helped present individual life insurance products to clients.
- Provide guidance on insurance coverage policies and options available to clients.
- Conducted market research to gather insights on industry trends and competitors, informing strategic decision-making.
- Tracked and analysed sales performance metrics, adapting strategies as necessary.
- Maintained accurate records of client interactions and transactions within the CRM system.
Branch Manager
Amana Takaful General Insurance PLC
Colombo, Sri lanka
03.2022 - 06.2023
- Assisted the branch team in achieving an annual revenue target of LKR 166 million.
- Coordinated operational and sales activities among a 10-member team to ensure smooth branch performance.
- Provided professional guidance to customers regarding financial protection and insurance solutions based on individual requirements.
- Supported monitoring and evaluation of credit extension and risk assessment activities.
- Conducted financial reviews and investigations in compliance with company procedures.
- Assisted in preparing financial and regulatory reports to maintain operational accuracy and compliance.
- Facilitated collaboration and communication with other company branches to improve service efficiency.
- Supported recruitment, training, and development of staff members to enhance team productivity and performance.
Deputy Manager - Business Development
LOLC General Insurance limited (PB 4823)
03.2020 - 02.2022
- Managed an annual business target of LKR 58 million with a team of three sales professionals.
- Developed growth strategies focused on financial performance and customer satisfaction.
- Conducted market research to identify new business opportunities and customer segments.
- Arranged and managed meetings with prospective corporate and retail clients.
- Built and maintained long-term business relationships with new and existing customers.
- Provided after-sales support and customer service to strengthen client loyalty.
- Mentored and developed junior sales staff to improve sales performance.
Sales Manager - Retail & Corporate
HNB General Insurance Limited (PB 5167)
11.2018 - 03.2020
- Managed a portfolio generating approximately LKR 36 million in annual business revenue.
- Led and motivated a five-member sales team toward achieving annual sales targets exceeding LKR 64 million.
- Oversaw an overall team business target of LKR 100 million annually.
- Developed strategic relationships with key corporate and e-commerce partners including Wow.lk, Daraz.lk, and Anything.lk.
- Conducted sales planning, client relationship management, and business development activities.
- Trained and motivated staff to improve productivity and achieve sales objectives.
- Successfully managed corporate, retail, motor, medical, and non-motor insurance portfolios.
Assistant Sales Manager - Corporate Sales
HNB General Insurance Limited (PB 5167)
11.2014 - 02.2018
- Managed corporate sales operations and customer service for an annual business portfolio worth LKR 15 million.
- Consistently achieved monthly sales targets through effective client relationship management and business development.
- Maintained claims ratios below 50% across the assigned portfolio.
- Built strong relationships with corporate clients to improve customer loyalty and retention.
- Handled sales coordination, claims support, and customer service inquiries.
- Promoted both motor and non-motor insurance products to corporate clients.
Senior Sales Executive
Amana Takaful Insurance Limited (PQ 23)
06.2012 - 10.2014
- Managed sales and customer service operations for an annual portfolio worth LKR 7.2 million.
- Successfully achieved monthly sales targets across motor and non-motor insurance categories.
- Maintained strong customer retention and renewal ratios.
- Handled customer inquiries, policy servicing, and claims support activities.
- Built long-term customer relationships through quality service and professional support.
Education
Diploma - Sales And Marketing Education
Wigan & Leigh College
UK01-2013
Certificate - Computer Application Assistant: Microsoft Office
Technical Educational Institute
Sri Lanka01-2010
Skills
- Business development
- Sales expertise and strategy
- Lead generation
- Negotiation
- Market research
- Brand development
- Sales training
- Relationship management
- Team building
Languages
English
Advanced
C1
sinhala
Proficient
C2
Tamil
Proficient
C2
Certification
Diploma in Marketing: Sales marketing education
Wigan & Leigh College - UK | 2013
Certificate in computer application assistant: Microsoft office
Technical Educational Institute - Sri Lanka | 2010
Accomplishments
- Winner of “Best Branch Award – 2022” at Amana Takaful PLC
- Awarded “Best Assistant Sales Manager” at HNB General Insurance Annual Awards – 2016
- Achieved consistent multimillion annual sales targets across insurance and corporate sectors
- Successfully managed portfolios exceeding LKR 100 million annually
- Built and managed high-performing sales teams across multiple branches and territories
- Developed long-term strategic client and corporate partnerships.
Websites, Portfolios and Profiles
LinkedIn: https://www.linkedin.com/in/mohamed-muzahir
TECHNICAL SKILLS
- Microsoft Office Suite
- CRM Systems
- Sales Reporting & Forecasting
- Client Relationship Management
- Business Presentation Preparation
CORE COMPETENCIES
- Channel Sales Management
- Distributor & Dealer Development
- Business Development
- Brand Promotion & Market Expansion
- Corporate & Retail Sales
- Key Account Management
- Relationship Management
- Strategic Partnerships
- Sales Team Leadership
- Revenue Growth Strategies
- Territory Management
- Customer Retention
- Market Research & Analysis
- Negotiation & Closing Skills
- CRM & Client Management
- Training & Team Motivation
- Sales Forecasting & Reporting
- Business Networking
Timeline
Business Development Manager
Noble Insurance Broker Co.L.L.C
09.2024 - 02.2026
Business Development Manager
Platinum Insurance Broker LLC
07.2024 - 09.2024
Business Development Officer
Watania Family Takaful (PJCS)
10.2023 - 06.2024
Branch Manager
Amana Takaful General Insurance PLC
03.2022 - 06.2023
Deputy Manager - Business Development
LOLC General Insurance limited (PB 4823)
03.2020 - 02.2022
Sales Manager - Retail & Corporate
HNB General Insurance Limited (PB 5167)
11.2018 - 03.2020
Assistant Sales Manager - Corporate Sales
HNB General Insurance Limited (PB 5167)
11.2014 - 02.2018
Senior Sales Executive
Amana Takaful Insurance Limited (PQ 23)
06.2012 - 10.2014
Diploma - Sales And Marketing Education
Wigan & Leigh College
Certificate - Computer Application Assistant: Microsoft Office
Technical Educational Institute