MH Gihan Udara
Uragasmanhandiya
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
5
5
years of professional experience
Work History
Internship Trainee
Bank of Ceylon
Uragasmanhandiya
09.2022 - 04.2024
- Created and maintained reports and journals for loans and transactions.
- Provided customer service by responding to emails and phone calls in a timely manner.
- Gathered, reviewed and sent loan documents to customers by working closely with loan staff.
- Completed day-to-day duties accurately and efficiently.
Call Center Representative
Dialog Axiata PLC
Union Place
01.2019 - 04.2019
- Handled customer complaints with empathy and composure.
- Conferred with customers by telephone or in person to provide information about products or services.
Education
BBA - Business Economics
University of Colombo
12-2022
Some College (No Degree) - G.C.E Advanced Level
Karandeniya Central College
Some College (No Degree) - G.C.E Ordinary Level
G/Denzil Kobbekaduwa College
Skills
- Team Collaboration
- Data Analysis
- Computer literacy
- Statistical Analysis
Languages
Sinhala
First Language
English
Upper Intermediate (B2)
B2
Timeline
Internship Trainee
Bank of Ceylon
09.2022 - 04.2024
Call Center Representative
Dialog Axiata PLC
01.2019 - 04.2019
BBA - Business Economics
University of Colombo
Some College (No Degree) - G.C.E Advanced Level
Karandeniya Central College
Some College (No Degree) - G.C.E Ordinary Level
G/Denzil Kobbekaduwa College
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