Summary
Overview
Work History
Education
Skills
Certification
Non Related Referees
Extracurricular Activities
Accomplishments
Languages
Timeline
Generic
Malith Malshan  Bombuwalage Don

Malith Malshan Bombuwalage Don

Kiribathgoda

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Capable [Job Title] passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in [Type] establishments. Friendly Bartender with exceptional [Skill] and [Skill] skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative [Job Title] with [Number] years of experience serving wine, liquor and beer in [Type] environments. Reliable, hardworking and skilled in assessing customer needs and expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Training Barman

Cinnamon Grand Hotel
09.2023 - 04.2024
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Adhered to safety guidelines and regulations, maintaining a secure environment for both patrons and employees.
  • Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
  • Boosted teamwork and collaboration with open communication among staff members during busy shifts.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed cash register transactions accurately, ensuring balanced tills at the end of each shift.
  • Reduced losses by monitoring and managing bar inventory with software.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Followed strict recipes and drink measurements to minimize product used.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Supported fellow bar staff in completing closing duties each night quickly without sacrificing cleanliness or safety standards.
  • Implemented inventory control measures, reducing waste and ensuring adequate stock levels for all beverage items.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.
  • Updated drink menu with creative cocktails, contemporary wines, and craft beers.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Streamlined drink preparation processes for faster service during peak hours.
  • Enhanced guest experiences by creating visually appealing, well-balanced cocktails using fresh ingredients.
  • Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
  • Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
  • Completed requisitions to maintain required stock par levels.
  • Verified identification before serving customers to comply with state law.
  • Increased revenue through skillful upselling techniques and detailed knowledge of wine pairings.
  • Maximized efficiency during high-traffic periods by multitasking effectively without sacrificing quality or service standards.
  • Optimized workflow efficiency by delegating tasks appropriately during busy periods.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Addressed customer concerns promptly, maintaining a high level of professionalism throughout all interactions.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Participated in staff meetings to discuss strategies for improving overall bar performance and addressing any operational challenges.
  • Checked daily requisition and placed orders to maintain well-stocked bar and boost profits.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
  • Upheld strict regulations for safe alcohol service and food safety.

Housekeeping Room Attendant

Granbell Hotel
08.2022 - 06.2023
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Sorted, laundered and put away various laundry items.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Increased sustainability efforts by implementing water conservation techniques during routine cleaning tasks.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.

Housekeeping Room Attendant

Marino Beach Hotel
06.2019 - 08.2022
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Sorted, laundered and put away various laundry items.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Increased sustainability efforts by implementing water conservation techniques during routine cleaning tasks.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Streamlined communication with colleagues through effective use of mobile devices and software applications specific to housekeeping operations.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Ensured proper usage and maintenance of equipment, prolonging its lifespan while reducing repair costs.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Returned emptied garbage receptacles to proper locations.

Education

No Degree - Education

The Victoria International College
Colombo, Sri Lanka

English - English

British Way English Academy
Colombo, Sri Lanka

High School Diploma -

Swiss Lanka Hotel School
Colombo, Sri Lanka

No Degree - Hotel Management

Sri Lanka Institute of Tourism & Hotel Management
Colombo, Sri Lanka
06.2019

Skills

  • ABC standards
  • Cocktail Service
  • Fluency in [Language]
  • Food and Beverage Service
  • Attention to Detail
  • Highly reliable
  • Bussing and Serving
  • Inventory
  • Effective Communication
  • Excellent Communication
  • Hospitality service expertise
  • Ordering bar supplies
  • Food Service
  • Organizational Skills
  • Wine Pairings
  • Liquor, beer, and wine knowledge

Certification

Vishwa, 2023

Non Related Referees

  • P.A.G.M. Jayathilaka, Housekeeping Executive, Marino Beach, Colombo, Sri Lanka, gayan.manuranga1991@gmail.com, +947776041560
  • B.D.M.M. Samarasundara, Chief Engineer, the Nautilus Maldives Resort, malithmalshan95@gmail.com, +9607833014

Extracurricular Activities

Member of the school football team Member of the school karate team Member of Nathuduwa Aranalu youth club Member of the Sports and Welfare Association of SLITHM

Accomplishments

  • Increased revenue [Number]% by implementing unique promotions.
  • Saved company $[Amount] per month in inventory costs by finding new alcohol vendors.
  • Generated $[Amount] in additional revenue in [Year].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].

Languages

Sinhala
Native language
English
Advanced
C1

Timeline

Training Barman

Cinnamon Grand Hotel
09.2023 - 04.2024

Housekeeping Room Attendant

Granbell Hotel
08.2022 - 06.2023

Housekeeping Room Attendant

Marino Beach Hotel
06.2019 - 08.2022

No Degree - Education

The Victoria International College

English - English

British Way English Academy

High School Diploma -

Swiss Lanka Hotel School

No Degree - Hotel Management

Sri Lanka Institute of Tourism & Hotel Management
Malith Malshan Bombuwalage Don