Malithi Pathiranage
Galle,,Sri Lanka
Summary
A reliable and proactive professional with a proven ability to manage responsibilities efficiently, and contribute positively to team goals. Known for strong attention to detail, effective communication, and a solution-oriented mindset. Quick to adapt to new environments, systems, and processes, with a strong commitment to delivering quality outcomes. Eager to take on new challenges and add value to any organization through dedication and a strong work ethic.
Overview
3
3
years of professional experience
Work History
Junior Executive
Expolanka Freight (Pvt) Ltd
Orugodawatta
07.2023 - Current
- Cross-check invoices against the system for assigned key clients, and ensure that the billing details are correct before handing them over to the invoicing team.
- Check with the finance team weekly regarding customer outstanding statement reports and send them to the assigned key clients.
- Ensure that any inquiries from the agents, which are escalated, are resolved in a timely and efficient manner.
- Maintain a positive relationship with internal departments to provide agent contact details, ensuring that their requirements are met.
- Maintain a positive relationship with internal departments to provide agent background details, ensuring that their requirements are met.
- Creating agents in the CargoWise system in a timely manner.
- Prepare and present various dashboard reports on market analysis, agent creation, and sales leads.
- Preparing Sri Lanka market updates and circulating them to agents and customers.
- Circulating any ad-hoc requirements as assigned by the management, such as agent visits, taking down meeting minutes, etc.
- Ensure that the compliance requirements related to ISO reports and agent NCRs are met with regard to the department processes.
- Following up on agency agreements.
HR Intern
MAS Intimates
Koggala
09.2022 - 06.2023
- Developing and maintaining positive employee relationships.
- Ensuring fair and transparent people practices between an organization and its people.
- Controlling daily absenteeism in the production section.
- Handling employee grievances in the production section.
- Properly maintaining the employee turnover rate in the section.
- Conducting progress meetings for group leaders and team leaders.
- Processing salary arrears for employees in the production section.
- Processing a new team member requisition.
- Maintaining carder requirements.
- Processing monthly reconciliation in the production section.
- Cross-checking production line changes every month.
- Approving the leave plan in the production section.
Education
Bachelor of Science - International Business Management
NSBM Green University (University of Plymouth)
Sri Lanka | United Kingdom01-2023
Advanced Level | Ordinary Level -
Sacred Heart Convent
Galle, Sri Lanka01-2018
MBA - General
ICBT Campus (Cardiff Metropolitan University)
Sri Lanka | United KingdomSkills
- Problem solving
- Effective communication
- Adaptability
- Networking
- Interpersonal skills
- Analytical skills
- Administrative skills
Timeline
Junior Executive
Expolanka Freight (Pvt) Ltd
07.2023 - Current
HR Intern
MAS Intimates
09.2022 - 06.2023
Bachelor of Science - International Business Management
NSBM Green University (University of Plymouth)
Advanced Level | Ordinary Level -
Sacred Heart Convent
MBA - General
ICBT Campus (Cardiff Metropolitan University)