Maleesha Dilshan
No 166/14, Old Galle Road, Batawala, Weligama
Summary
Positive insurance underwriter with over three years of experience dedicated to taking on challenges and providing work that exceeds expectations. Listens carefully to ascertain customer needs and delivers targeted services to meet those needs. Collaborates with team members to fulfill tasks and assist them in achieving both their targets and the company's goals
Overview
4
4
years of professional experience
Work History
Senior Insurance Assistant
Co - Operative Insurance Company PLC
09.2020 - Current
- Reviewed outstanding requests and redirected workloads to complete tasks on time.
- Carried out Insurance tasks and Claims by communicating with clients and sales officers, emailing and documents handling, Payment receipting, Vehicle and salvage Inspections.
- Balanced multiple tasks and deadlines while maintaining strong focus on client satisfaction, demonstrating excellent time management skills.
- Maintained strong knowledge of Insurance products and covers to better understand services and procedures.
- Communicated with walking clients to explain insurance options and encourage purchases.
- Increased policy renewals by consistently delivering excellent customer service , addressing concerns proactively and maintaining team collaboration.
Management Trainee
Vogue Tex (Pvt) Ltd - Sri Lanka
01.2020 - 03.2020
- Consistently communicated with production employees and supervisors, addressing their concerns to maximize production efficiency.
Education
Ordinary Level Examination - 2015 (51422123)
St. Aloysius College
Galle, Sri LankaAdvanced Level Examination - 2018
St. Aloysius College
Galle, Sri LankaDiploma in IT
Maha Vihara Sanga Sabhawa - 2019
Diploma in English
Maha Vihara Sanga Sabhawa - 2019
Certificate of HRM
Maha Vihara Sanga Sabhawa - 2019
Skills
- Teamwork and Collaboration
- Skilled in computer and system operations
- Claims Management
- Multitasking
- Well listening and Verbal Communication
- Fast learning and adaptability
Timeline
Senior Insurance Assistant
Co - Operative Insurance Company PLC
09.2020 - Current
Management Trainee
Vogue Tex (Pvt) Ltd - Sri Lanka
01.2020 - 03.2020
Ordinary Level Examination - 2015 (51422123)
St. Aloysius College
Advanced Level Examination - 2018
St. Aloysius College
Diploma in IT
Maha Vihara Sanga Sabhawa - 2019
Diploma in English
Maha Vihara Sanga Sabhawa - 2019
Certificate of HRM
Maha Vihara Sanga Sabhawa - 2019
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