Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mahesh Priyantha Rathnayake

Mahesh Priyantha Rathnayake

No56,Dharmawijaya Road,Bandarawela

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Mahaweli Authority Of Sri Lanka

Irrigation Employer
09.2019 - Current
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Ceylinco Insurance

Insurance Advisor
02.2017 - 02.2018
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.

Education

Bachelor of Business And Management - Marketing

ICBT Campus
No. 36, De Kretser Place, Bambalapitiya Colombo 04
01.2025

Skills

  • Advertising Campaign Development
  • Desktops, Laptops and Mobile Devices
  • Inventory Tracking and Management
  • Process Development and Streamlining
  • Staff Training
  • Report Creation

Languages

Sinhala
Native language
English
Advanced
C1
Tamil
Intermediate
B1

Timeline

Mahaweli Authority Of Sri Lanka

Irrigation Employer
09.2019 - Current

Ceylinco Insurance

Insurance Advisor
02.2017 - 02.2018

Bachelor of Business And Management - Marketing

ICBT Campus

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Mahesh Priyantha Rathnayake