Maduka Palihena
Kandy
Summary
Highly skilled and enthusiastic professional with more than 15 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nursing Officer
Teaching Hospital
04.2005 - Current
- Oversaw nursing staff at major hospital with professionals.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Collaborated with store manager to maintain daily operations.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Provided direct nursing care to patients when personnel was short-staffed.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Trained pharmacy interns and newly hired pharmacy technicians.
Education
Diploma in General Nursing - Nursing
Nurses Training College
Kandy04.2010
Skills
- Operational Standards
- Patient Care Management
- Human Resource Management
- Quality Improvement Activities
- Care Quality Assessments
- Patient Treatment Planning
- Family Planning
- Nursing Protocols
- Emergency Readiness
- Treatment Assessments
- Administrative Staff Supervision
- Clinical Management
- Healthy Meal Preparation
- Mental Health Care
- Patient Condition Assessment
- Training and Development
Certification
- Certificate of Haemodyalisis - 2015
Timeline
Nursing Officer
Teaching Hospital
04.2005 - Current
Diploma in General Nursing - Nursing
Nurses Training College
Similar Profiles
Sandra AhorsiSandra Ahorsi
Registered Practical Nurse at Teaching HospitalRegistered Practical Nurse at Teaching Hospital
ABDALLAH MOHAMMEDABDALLAH MOHAMMED
Intern at Wd Madani Teaching Hospital /UM Ruwaba Teaching HoIntern at Wd Madani Teaching Hospital /UM Ruwaba Teaching Ho
Dr Aniqa MehwishDr Aniqa Mehwish
House Job at Allama Iqbal Memorial Teaching Hospital (Civil Hospital)House Job at Allama Iqbal Memorial Teaching Hospital (Civil Hospital)