OBJECTIVE - TO obtain a suitable suitable position in a recognized firm, and to gain professional experience while advancing my career through diligence, hard work, commitment and loyalty to the organization.
Overview
8
8
years of professional experience
Work History
Engineering Coordinator
Euro Kitchens Trading & Contracting (Pvt) Ltd
04.2019 - 06.2020
Handled quotations, documentaries, etc.
Maintained complete documentation related to all stages of an engineering project from conception through completion.
Ensured that all documents related to engineering projects were up-to-date before submitting them for approval.
Provided technical assistance to staff engineers on difficult design problems.
Handled problems and issues during project implementation.
Managed inventory and supplies to ensure materials were available when needed.
Completed day-to-day duties accurately and efficiently.
Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
Receptionist
Promolanka Marketing (Pvt) Ltd
07.2016 - 04.2019
Maintained front desk to provide positive first impression.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Coordinated with vendors for repairs and maintenance of office equipment.
Coordinated meeting room bookings and arranged catering for meetings and events.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Developed and maintained a filing system for essential documents, improving office organization.
Organized travel arrangements for staff, including flights, hotels, etc.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Supported office security by following safety procedures and controlling access via reception desk.
Provided support in coordinating events such as conferences, meetings or seminars.
Operations Assistant
Mercantile Investments and Finance PLC
07.2012 - 04.2015
Responded to client queries and maintained strong relationships with vendors.
Organized and maintained records of daily transactions and other operational data.
Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
Reviewed and approved vendor invoices.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Coordinated support to facilitate general office operations.
Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
Oversaw expense, report and support documentation filing systems.
Handled incoming calls and directed callers to appropriate department or employee.
Trainee Banking Assistant
Bank Of Ceylon ( Visakha Branch - Bambalapitiya)
01.2012 - 07.2012
Processed deposits, withdrawals and other financial transactions for customers accurately.
Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits, and account services.
Reported daily averages and shortages to operations department.
Identified transaction errors when debits and credits did not balance.
Opened new accounts and served existing customers based on individual financial needs.
Prepared official checks for customer and internal bank needs.
Assisted bankers with past due reports, compliance exceptions and contacting customers about account concerns.
Assisted customers by phone and in person by answering banking questions and recommending solutions.
Education
Certificate in Business English
National Institute of Business Management
02-2018
Certificate in Entrepreneurship And Small Business Management
The Open University Of Sri Lanka
04-2014
Computer Programme Assistant Course
NAITA
04-2009
Diploma in English Language
Institute Of English
03-2009
G.C.E.Ordinary Level
Visakha Vidyalaya
Colombo 5
02-2009
G.C.E.Advanced Level - 2012
Visakha Vidyalaya
Colombo 5
Skills
Customer service
Inventory management
Data analysis
Vendor coordination
Problem solving
Timeline
Engineering Coordinator
Euro Kitchens Trading & Contracting (Pvt) Ltd
04.2019 - 06.2020
Receptionist
Promolanka Marketing (Pvt) Ltd
07.2016 - 04.2019
Operations Assistant
Mercantile Investments and Finance PLC
07.2012 - 04.2015
Trainee Banking Assistant
Bank Of Ceylon ( Visakha Branch - Bambalapitiya)
01.2012 - 07.2012
Certificate in Business English
National Institute of Business Management
Certificate in Entrepreneurship And Small Business Management