

Responsible for managing and supporting the organization’s IT systems, including computers, printers, software, and network infrastructure. Provides technical assistance to staff, coordinates IT activities, and ensures the smooth operation of all technical and office equipment.
Supported project coordination by organizing resources and schedules for technical initiatives.
Assisted in troubleshooting technical issues, improving team response times and operational efficiency.
Maintained documentation and records for technical processes, ensuring compliance with standards.
Collaborated with cross-functional teams to streamline communication and enhance workflow integration.
Contributed to the development of user manuals and guides for complex technical systems.
Worked part-time in a communication center, handling cashier and sales duties while providing excellent customer service. Managed photocopying, printing, and document-related tasks efficiently. Assisted customers with inquiries, maintained accurate cash transactions, and ensured smooth daily operations in a fast-paced environment.
IT & Technical Support Skills
Communication & Customer Service Skills
UI/UX & Design Skills
Professional & Soft Skills
Software Development & Frameworks
Database
Experienced with project coordination, technical troubleshooting, and resource management. Utilizes strong organizational skills to ensure seamless project execution. Knowledge of industry-standard tools and methodologies to drive continuous improvement.