Lalith Ranaweera

Assistant Restaurant Manager | Tim Hortons (Canadian Restaurant) — Saudi Arabia (Sep 2023 – Sep 2025)

• Supervised daily restaurant operations, ensuring smooth workflow, product quality, and compliance with company SOPs and brand standards.
• Managed ordering, purchasing, inventory, COGS reporting, and internal auditing to maintain cost efficiency and operational accuracy.
• Monitored daily sales targets, prepared staff duty schedules and allocations, and coached team members to achieve performance and service goals.

Restaurant Supervisor | Anantara Kalutara Resort — Kalutara, Sri Lanka (Aug 2020 – Aug 2023)

• Supervised daily restaurant and bar operations, ensuring smooth service flow, staff efficiency, and compliance with company SOPs and brand standards.
• Prepared duty rosters and staff allocations, conducted shift briefings, and coordinated with kitchen and bar teams to deliver seamless guest experiences.
• Trained, coached, and evaluated team members to uphold service quality, drive upselling performance, and enhance overall guest satisfaction.

Assistant Outlet Manager (Task Force) | Anantara Iko Mauritius Resort & Villas — Magnien, Mauritius (May 2022 – Aug 2022)

• Assisted in overseeing daily restaurant and bar operations, ensuring seamless service delivery and adherence to Anantara brand standards.
• Managed staff scheduling, daily duty allocations, and performance supervision to maintain operational efficiency and service excellence.
• Supported outlet management with guest relations, training initiatives, and implementation of service improvements to elevate guest satisfaction.

Food & Beverage Supervisor | Taprobana Hotel — Wadduwa, Sri Lanka (Jun 2018 – Jun 2020)

• Supervised all restaurant and bar operations, ensuring excellent guest service, quality control, and compliance with hotel standards.
• Prepared daily staff duty rosters and section allocations to maintain efficient service flow and balanced team workloads.
• Trained and guided service staff on hospitality standards, upselling techniques, and customer engagement to enhance guest satisfaction and revenue.

Restaurant Supervisor | 800 Degrees Wood Fired Pizza — Doha, Qatar (Apr 2017 – Apr 2018)

• Supervised daily restaurant operations, ensuring smooth service, team coordination, and adherence to brand and quality standards.
• Prepared daily duty rosters and staff allocations, ensuring optimal coverage and efficient workflow across all service areas.
• Trained and motivated team members, managed guest feedback, and coordinated with kitchen staff to maintain high customer satisfaction.

Senior Waiter | LPQ Belgium Resort — Abu Dhabi, UAE (Oct 2014 – Oct 2016)

• Delivered exceptional dining service to international guests, ensuring high standards of hospitality and personalized attention.
• Supported restaurant operations by coordinating with kitchen and bar teams for efficient service, accurate order handling, and timely delivery.
• Trained and mentored new staff on service etiquette, menu knowledge, and customer engagement to maintain consistent guest satisfaction.

Restaurant and Bar Senior Waiter | Avani Kalutara Resort — Kalutara, Sri Lanka (Aug 2011 – Sep 2014)

• Supervised daily restaurant and bar operations, guiding junior staff to deliver high-quality guest service in line with resort standards.
• Assisted in training new waiters on service procedures, menu knowledge, and upselling techniques to enhance guest satisfaction and revenue.
• Coordinated with the kitchen and bar teams to ensure efficient order flow, accurate billing, and prompt resolution of guest requests or concerns.

Restaurant and Bar Waiter | Avani Kalutara Resort — Kalutara, Sri Lanka (Mar 2008 – Aug 2011)

• Delivered exceptional food and beverage service in a high-volume resort restaurant and bar, ensuring guest satisfaction and adherence to brand standards.
• Managed table setup, order accuracy, and timely delivery of meals and drinks while maintaining a clean and organized dining environment.
• Collaborated with kitchen and bar teams to handle guest requests, resolve complaints promptly, and support smooth daily operations.