Lakshan Wickramasinghe
Hotelier
Gampaha,Sri Lanka,12
Timeline
Senior Bar Steward - Flux Sky Bar, Cinnamon Life Integrated Resort
09.2024 - Current
Banquet Server - Cinnamon Grand Hotel
07.2023 - 08.2024
Work History
Senior Bar Steward
Flux Sky Bar, Cinnamon Life Integrated Resort
09.2024 - Current
- Pre opening team member.
- Learned proper handling and storage of cleaning supplies and equipment.
- Supported team members by executing routine service tasks efficiently.
- Adapted to changing workflows while ensuring adherence to safety protocols.
- Demonstrated adaptability by quickly learning new systems or technologies as needed to improve overall efficiency.
- Managed inventory levels to maintain adequate stock of supplies, reducing waste and minimizing costs.
- Collaborated with team members to consistently deliver excellent customer service, resulting in repeat business and positive reviews.
- Maintained clean and orderly work station.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Engaged in suggestive selling and other sales techniques.
Banquet Server
Cinnamon Grand Hotel
07.2023 - 08.2024
- Set up and arranged dining areas according to event specifications, maintaining a polished presentation.
- Assisted in serving food and beverages promptly, adhering to established service protocols.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
Skills
- Food safety awareness
- Cash handling proficiency
- Task delegation
- Table setting
- Teamwork and collaboration
- Problem-solving
- Customer service and assistance
- Punctual and reliable
- POS system operation
Overview
2
2
years of professional experience
Education
03/2023
Certificate Of Hotel Operation Managment :
Hospitality Managment
Swiss Lanka Hotel School
Colombo
05/2018
Certificate Of English Language :
Aquainus College Of Higher Studies
Colombo
Summary
A personable and organized individual with a knack for creating positive dining experiences and maintaining high service standards. Has a deep understanding of customer satisfaction and established customer loyalty. Focused on delivering exceptional service and contributing to my own and the team's success.