Kumudu Jinadasa
Malabe
Summary
Conscientious and dedicated professional with 20+ years’ experience in logistics, customer service, and business development. Strong leadership, problem-solving, and team management skills with proven ability to drive growth and maintain service excellence.
Overview
2026
2026
years of professional experience
Work History
Managing Director
Salex Express Pvt Ltd
12.2020 - Current
- Created, executed, and monitored comprehensive business plans to drive growth.
- Established internal policies, procedures, and legal protocols to ensure compliance.
- Oversaw investments, business ventures, and financial stability of the company.
Business Development Manager
Wignysa Express Pvt Ltd
04.2016 - 12.2020
- Planned and oversaw new marketing initiatives to expand brand presence.
- Researched organizations and individuals to identify new business opportunities.
- Increased customer value while attracting and onboarding new clients.
Account Manager
United Parcel Service
09.2007 - 03.2016
- Managing a portfolio of accounts to achieve long-term success.
- Developing positive relationships and handling customers' needs.
- Generating new sales using existing and potential customer networks.
Customer Service Agent front & Backline
DHL Worldwide Express (SNAS DHL)
06.2003 - 05.2007
- Strengthened pre- and after-sales service capabilities to maximize customer satisfaction.
- Handled customer enquiries on delayed, missing, undelivered, misrouted, returned, and damaged shipments.
- Conducted shipment tracking and tracing to resolve issues efficiently.
- Coordinated with global departments to maintain company service standards.
Executive-Imports
IN-Care Freighters (Pvt) Ltd
04.1997 - 05.2003
- Manifesting Customs Declarations.
- Assigning Wharf Clerks for Customs Clearance.
- Good communication skills were developed as my main job was to co-ordinate business deals with our customers.
Sales Representative
Zeebra Industries (Pvt) Ltd
01.1991 - 03.1997
- Monitoring the performance of sales representatives Managerial and supervisory skills
Sales Executive
Zeebra Industries (Pvt) Ltd
1991 - 03.1997
- Monitoring the performance of sales representatives Managerial and supervisory skills
Typist/Teller/Clerk
HSBC –Imports Department
01.1990 - 01.1991
- Preparing documents for Shipping Guarantees B/C - B/R Mail Entries
Education
GCE (A/L) Exam -
ROYAL COLLEGE
Colombo 07, Sri Lanka01-1988
GCE (O/L) Exam -
ROYAL COLLEGE
Colombo 07, Sri Lanka01-1985
Skills
- Communication skills
- Team work and Collaboration
- Problem Solving
- Time Management
- Leadership skills
- Critical thinking
- Creativity
LANGUAGES
Sinhala - Native
English - Proficient (CELPIP–General: Overall 7 | Listening 6, Reading 5, Writing 7, Speaking 8)
Timeline
Managing Director
Salex Express Pvt Ltd
12.2020 - Current
Business Development Manager
Wignysa Express Pvt Ltd
04.2016 - 12.2020
Account Manager
United Parcel Service
09.2007 - 03.2016
Customer Service Agent front & Backline
DHL Worldwide Express (SNAS DHL)
06.2003 - 05.2007
Executive-Imports
IN-Care Freighters (Pvt) Ltd
04.1997 - 05.2003
Sales Representative
Zeebra Industries (Pvt) Ltd
01.1991 - 03.1997
Typist/Teller/Clerk
HSBC –Imports Department
01.1990 - 01.1991
Sales Executive
Zeebra Industries (Pvt) Ltd
1991 - 03.1997
GCE (A/L) Exam -
ROYAL COLLEGE
GCE (O/L) Exam -
ROYAL COLLEGE