Kumudu Jinadasa
Malabe
Summary
Conscientious and dedicated professional with 20+ years’ experience in logistics, customer service, and business development. Strong leadership, problem-solving, and team management skills with proven ability to drive growth and maintain service excellence.
Overview
2026
2026
years of professional experience
Work History
Managing Director
Salex Express Pvt Ltd
Rajagiriya, Sri Lanka
12.2020 - Current
- Created, executed, and monitored comprehensive business plans to drive growth.
- Established internal policies, procedures, and legal protocols to ensure compliance.
- Oversaw investments, business ventures, and financial stability of the company.
Business Development Manager
Wignysa Express Pvt Ltd
Colombo 03
04.2016 - 12.2020
- Planned and oversaw new marketing initiatives to expand brand presence.
- Researched organizations and individuals to identify new business opportunities.
- Increased customer value while attracting and onboarding new clients.
Account Manager
United Parcel Service
Colombo 02
09.2007 - 03.2016
- Managing a portfolio of accounts to achieve long-term success.
- Developing positive relationships and handling customers' needs.
- Generating new sales using existing and potential customer networks.
Customer Service Agent front & Backline
DHL Worldwide Express (SNAS DHL)
Saudi Arabia
06.2003 - 05.2007
- Strengthened pre- and after-sales service capabilities to maximize customer satisfaction.
- Handled customer enquiries on delayed, missing, undelivered, misrouted, returned, and damaged shipments.
- Conducted shipment tracking and tracing to resolve issues efficiently.
- Coordinated with global departments to maintain company service standards.
Executive-Imports
IN-Care Freighters (Pvt) Ltd
Colombo, Sri Lanka
04.1997 - 05.2003
- Manifesting Customs Declarations.
- Assigning Wharf Clerks for Customs Clearance.
- Good communication skills were developed as my main job was to co-ordinate business deals with our customers.
Sales Representative
Zeebra Industries (Pvt) Ltd
Wattala, Sri Lanka
01.1991 - 03.1997
- Monitoring the performance of sales representatives Managerial and supervisory skills
Sales Executive
Zeebra Industries (Pvt) Ltd
Wattala, Sri Lanka
1991 - 03.1997
- Monitoring the performance of sales representatives Managerial and supervisory skills
Typist/Teller/Clerk
HSBC –Imports Department
01.1990 - 01.1991
- Preparing documents for Shipping Guarantees B/C - B/R Mail Entries
Education
GCE (A/L) Exam -
ROYAL COLLEGE
Colombo 07, Sri Lanka01-1988
GCE (O/L) Exam -
ROYAL COLLEGE
Colombo 07, Sri Lanka01-1985
Skills
- Communication skills
- Team work and Collaboration
- Problem Solving
- Time Management
- Leadership skills
- Critical thinking
- Creativity
LANGUAGES
Sinhala - Native
English - Proficient (CELPIP–General: Overall 7 | Listening 6, Reading 5, Writing 7, Speaking 8)
Timeline
Managing Director
Salex Express Pvt Ltd
12.2020 - Current
Business Development Manager
Wignysa Express Pvt Ltd
04.2016 - 12.2020
Account Manager
United Parcel Service
09.2007 - 03.2016
Customer Service Agent front & Backline
DHL Worldwide Express (SNAS DHL)
06.2003 - 05.2007
Executive-Imports
IN-Care Freighters (Pvt) Ltd
04.1997 - 05.2003
Sales Representative
Zeebra Industries (Pvt) Ltd
01.1991 - 03.1997
Typist/Teller/Clerk
HSBC –Imports Department
01.1990 - 01.1991
Sales Executive
Zeebra Industries (Pvt) Ltd
1991 - 03.1997
GCE (A/L) Exam -
ROYAL COLLEGE
GCE (O/L) Exam -
ROYAL COLLEGE