Krishan Kirubakaran
Colombo 15,Sri Lanka
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with RCM systems paired with outstanding active listening and multitasking abilities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work History
Crew Member
PICK DAILY PICK
Kuwait 🇰🇼
07.2023 - 10.2025
- (KDI GT&C Co.) Kuwait
Supervisor, And Head Cashier
Flag & Whistle Restaurant Pub
Colombo 13, Sri Lanka 🇱🇰
01.2021 - 07.2023
Customer Support Executive
Aegis Services Lanka Pvt Ltd
Slave Island, Sri Lanka 🇱🇰
07.2018 - 10.2020
Education
Advance Level
De La Salle College
Colombo, Sri Lanka 🇱🇰 03.2011 - 08.2013
Ordinary Level -
De La Salle College
Colombo, 01.2000 - 11.2010
MS Office Diploma -
CSC Computer Education College
Colombo 12, Sri Lanka 🇱🇰 Computer Repairing Diploma -
CSC Computer Education College
Colombo 12, Sri Lanka 🇱🇰 Skills
- Effective communication
- Negotiation
- Creative thinking
- Leadership and Teamwork
- Adaptability and Quick Learning
- Customer service
Languages
- Sinhala
- English
- Tamil
Personal Information
- ID Number: 199422901540
- Date of Birth: 08/16/94
- Gender: Male
- Nationality: Sri Lanka
- Marital Status: Married
Languages
English
Upper Intermediate
B2
Sinhala
Proficient
C2
Tamil
Proficient
C2
Timeline
Crew Member
PICK DAILY PICK
07.2023 - 10.2025
Supervisor, And Head Cashier
Flag & Whistle Restaurant Pub
01.2021 - 07.2023
Customer Support Executive
Aegis Services Lanka Pvt Ltd
07.2018 - 10.2020
Advance Level
De La Salle College
03.2011 - 08.2013
Ordinary Level -
De La Salle College
01.2000 - 11.2010
MS Office Diploma -
CSC Computer Education College
Computer Repairing Diploma -
CSC Computer Education College