Kirshani Sukumar
Hatton,23
Summary
Proactive Quality Assurance Management Trainee from Unilever, adept in ISO Standards and fostering strong supplier relationships, significantly enhanced customer satisfaction through strategic audits and training programs. Leveraged project management and problem-solving skills to streamline processes, achieving operational excellence without exceeding a single numerical percentage.
Overview
2
2
years of professional experience
Work History
Quality Assurance ManagnentTrainee
Uniliver
03.2022 - 10.2023
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Implemented effective training programs for team members, fostering a culture of continuous improvement within the department.
- Achieved company-wide alignment on established standard operating procedures by providing guidance and support to all relevant stakeholders throughout the organization.
- Facilitated open communication channels between departments for sharing best practices related to quality assurance methodologies, driving organizational success as a whole.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Established strong relationships with suppliers, facilitating collaboration on quality-related matters and promoting adherence to specifications.
- Optimized resource allocation by prioritizing critical tasks in the quality assurance process, ensuring timely completion of projects.
- Collected and analyzed data and initiated improvements to increase security and performance.
Education
Bachelor of Science - Biotechnology
Horizon Campus, Affiliated With Nilai University
04.2001 -
High School Diploma -
Open University , Nawala
04.2001 -
Skills
Quality Management Systems
Change Control Procedures
ISO Standards
Documentation Management
Technical knowledge
Material Specifications
Lean methodology
Project Management
Operational Excellence
Relationship Building
Visual inspections
Problem-solving abilities
Timeline
Quality Assurance ManagnentTrainee
Uniliver
03.2022 - 10.2023
Bachelor of Science - Biotechnology
Horizon Campus, Affiliated With Nilai University
04.2001 -
High School Diploma -
Open University , Nawala
04.2001 -
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