Kaweeth Rathnayake
Makandana
Summary
Dynamic IT professional with extensive experience at Alaris Lanka Pvt Ltd, excelling in IT support and training. Proven ability to develop and implement effective IT policies while maintaining inventory and managing service contracts. Strong communication skills and dedication to continuous education drive success in enhancing team performance and resolving complex technical issues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior ICT Assistant
Alaris Lanka Pvt Ltd
KESBEWA
11.2021 - Current
- SFA Backend Support Sales Rep Training and Distributor Training.
- Hardware and network support.
- Office 365 Mail Configuration.
- Handling IT Procurement Side
- Maintain IT inventory.
- Manage IT service contracts and renewals
- Develop and implement IT policies and strategies.
- Train employees on new software and IT policies
Assistant System Administration
East West Marketing Pvt Ltd
Colombo
01.2017 - 02.2019
- SAP backend support and all technical issues and I
- SFA support and give sales rep / distributor trainings
- Handling Tracking system and cooperate Dialog package (Bizcare)
- Quotation Evaluation and purchase IT equipment & maintain it device inventory
- Software installation and Configuration
- Email Server configuration & office 365 Configurations
- Computer Network and Firewall Configuration
- Troubleshoot & Repair Computers
Graphic Designer / IT Technician
Universal Labels
Maharagama
01.2015 - 01.2017
- Design & prinitng labels .Handling day to day it issues
Education
HND - General Computing
Esoft Metro Campus
FollowingSt John Collage
NugegodaCertificate - Network security
Open University
Certificate - Computer Science
NIBM
Diploma - Graphic Design & Desktop Publish
Youth Center
DehiwalaCertificate - Hardware Eng
Turnkey IT
Certificate - Network Administration
Turnkey IT
Certificate - Linux Network Administration
Turnkey IT
Certificate - professional English
Oxford College
Skills
- Continuous Education
- IT support
- Communication skills
- Report & Document Management
- Excellent inter-personal communication skills
- Fast Learning Skills
- Dedication & Hard work
- Confidential Records Management
Certification
- HND in General Computing, Esoft Metro Campus
- Certificate in Network Security, Open University
- Certificate in Computer Science, NIBM
- Diploma in Graphic Design & Desktop Publishing, Youth Center Dehiwala
- Certificate in Hardware Engineering, Turnkey IT
- Certificate in Network Administration, Turnkey IT
- Certificate in Linux Network Administration, Turnkey IT
- Certificate in Professional English, Oxford College
References
- Jayanatha Abeyrathne, East West Marketing, Assistant Manager ICT, 9477 3047717
- Prashan Costa, CEAT Kelani International, Head of Marketing, 94777330891
Timeline
Senior ICT Assistant
Alaris Lanka Pvt Ltd
11.2021 - Current
Assistant System Administration
East West Marketing Pvt Ltd
01.2017 - 02.2019
Graphic Designer / IT Technician
Universal Labels
01.2015 - 01.2017
HND - General Computing
Esoft Metro Campus
St John Collage
Certificate - Network security
Open University
Certificate - Computer Science
NIBM
Diploma - Graphic Design & Desktop Publish
Youth Center
Certificate - Hardware Eng
Turnkey IT
Certificate - Network Administration
Turnkey IT
Certificate - Linux Network Administration
Turnkey IT
Certificate - professional English
Oxford College
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