Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Personal Information
Interests
Disclaimer
Timeline
Hi, I’m

Kavitha Moragoda

Cashier / Customer Relations Officer
Kavitha Moragoda

Summary

Experienced Cashier/Customer Relations Officer with a strong commitment to delivering exceptional customer service and maintaining a productive work environment. Proficient in handling cash transactions with speed and precision, while effectively managing multiple tasks simultaneously. Recognized for friendliness, reliability, and dedication to customer satisfaction. Adept at providing top-notch service and fostering positive customer relationships.

Overview

5
years of professional experience
3
Languages

Work History

AMW Capital Leasing & Finance PLC

Cashier / Customer Relations Officer
08.2022 - Current

Job overview

  • Account for all receipts received, including cash, cheques, and bank direct deposits, updating all transactions accurately and quickly within customer accounts in the system
  • Manage and control petty cash payments for the branch
  • Interact with all customers, both face-to-face and via telephone, to answer queries and update them with details of their receipts
  • Preparing credit files & prepare RMV documents
  • Handling all kind of administrative activities in the branch
  • Data Management - maintain accurate customer records & update information as needed
  • Produced monthly reports using advanced Excel spreadsheet functions
  • Recommending improvements in accounting systems and providing operational support
  • Preparation payroll
  • Entering data customer details and loan repayment details into the company ERP system
  • Answered phone calls from customers and assisted them with any questions
  • Welcomed customers and helped determine their needs.
  • Provided ongoing training and support to junior staff members, enhancing their knowledge of services as well as best practices in customer relations.

Ceylon & Foreign Trades PLC

Accounts Executive
12.2021 - 04.2022

Job overview

Merchant E.C Investment (Pvt) Ltd

Accounts Assistant
12.2020 - 10.2021

Job overview

Asian Grameen (Pvt) Ltd

Accounts Clerk
02.2020 - 10.2020

Job overview

Education

Institute of Bankers Sri Lanka

Diploma in Applied Banking & Finance (DABF) from Banking And Finance
04.2001

University Overview

Sumana Balika Vidyalaya
Ratnapura

General Certificate of Education (Advanced Level) from Commerce
04.2001

University Overview

  • Economics - C
  • Accounting - S
  • Information & Communication Technology (ICT) - S

Sumana Balika Vidyalaya
Ratnapura

General Certificate of Education (Ordinary Level)
04.2001

University Overview


  • Buddhism- A
  • Sinhala Language & Litt- A
  • Health & Physical Education- A
  • Drama & Theatre Arts - B
  • English Language- C
  • Mathematics- C
  • Science- C
  • Business & Accounting Studies- C
  • History- C


Skills

Proficient in MS-Office

Extra-Curricular Activities

Extra-Curricular Activities
Member of school prefect team as a senior prefect (2017-2018) Member of school western band (2014-2018)

Personal Information

Personal Information
  • Full Name: Moragoda Arachchige Kavitha Tharushi Devindi Moragoda
  • Age: 25
  • NIC Number: 997892399V
  • Date of Birth: 15/10/1999
  • Gender: Female
  • Marital Status: Single

Interests

Fitness and Strength Training: Passionate about maintaining a healthy lifestyle through regular gym workouts, focusing on strength training and endurance Personal Development: Constantly working on improving physical and mental well-being through exercise and discipline

Disclaimer

Disclaimer

I hereby declare that all the details provided above are true to the best of my knowledge.





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Timeline

Cashier / Customer Relations Officer
AMW Capital Leasing & Finance PLC
08.2022 - Current
Accounts Executive
Ceylon & Foreign Trades PLC
12.2021 - 04.2022
Accounts Assistant
Merchant E.C Investment (Pvt) Ltd
12.2020 - 10.2021
Accounts Clerk
Asian Grameen (Pvt) Ltd
02.2020 - 10.2020
Institute of Bankers Sri Lanka
Diploma in Applied Banking & Finance (DABF) from Banking And Finance
04.2001
Sumana Balika Vidyalaya
General Certificate of Education (Advanced Level) from Commerce
04.2001
Sumana Balika Vidyalaya
General Certificate of Education (Ordinary Level)
04.2001
Kavitha MoragodaCashier / Customer Relations Officer