Kavishka Wanigathunga
Senior System Engineer
Horana South,Western
Summary
As an enthusiastic and results-driven Systems Administrator/Engineer, I thrive in both Windows and Linux environments. With nearly 5 years of hands-on experience, I’ve designed and maintained sophisticated IT systems that ignite business success. My expertise spans system architecture, virtualization, networking, and security. I’m passionate about troubleshooting, optimizing performance, and ensuring seamless operations. Having worked in companies with user bases exceeding 2000, I now contribute to a thriving 6000-user environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SENIOR SYSTEMS ENGINEER (WINDOWS, DESKTOP & APPLICATION DELIVERY
SRI LANKAN AIRLINES
01.2024 - Current
- Elevated to a pivotal leadership role, overseeing the strategic direction of technical operations and infrastructure management
- Facilitated critical decision-making by meticulously defining and implementing IT policies. These policies significantly enhanced security by 40% and effectively reduced day-to-day issues reported by 25%
- Negotiated and managed vendor agreements and renewals, ensuring cost- effective procurement and uninterrupted service delivery
- Directed the design and implementation of robust IT infrastructure, enhancing system resilience and operational efficiency
- Ensured optimal performance and security of endpoints and servers, including executing server migrations, conducting regular server health checks (hardware, logs, and updates), and performing routine maintenance tasks.
SYSTEMS ENGINEER
SRI LANKAN AIRLINES
04.2022 - 01.2024
- Spearheaded the management of Active Directory, DNS, DHCP, Microsoft Office 365, Exchange, and a suite of other Microsoft products, ensuring seamless operations and user satisfaction
- Diligently championed system reliability and performance, achieving impressive high availability through proactive monitoring and swift troubleshooting in strict adherence to SLA/OLA standards. My efforts successfully resolved over 2800 user-reported issues and requests.
- Fostered collaboration with cross-functional teams, effectively translating technical requirements into robust solutions that drive organizational success
- Excelled in providing comprehensive end-user support, encompassing 1st,d, and 3rd Level Support, and consistently delivering resolutions that enhance user experience.
SYSTEMS ENGINEER – NETWORK
ANCL
09.2021 - 03.2022
- Configured and monitored network devices such as routers, switches, firewalls, and load balancers to ensure high availability and security
- Played a key role in the maintenance, design, development, and evaluation of infrastructure systems, setting priorities to align with business objectives
- Delivered technical leadership and support for more than 2000 users, fostering a proactive approach to network management and security best practices.
- Improved system performance by identifying and resolving technical issues in a timely manner.
INFORMATION SYSTEM OFFICER
URBAN DEVELOPMENT AUTHORITY
09.2019 - 09.2021
- Provided 1st and 2nd level technical support to end-users, ensuring efficient resolution of issues and maintaining high levels of user satisfaction
- Evaluated LAN, WAN, internet, and intranet systems, identifying inefficiencies and recommending potential performance enhancements to streamline operations
- Supervised a technical support team, effectively serving over 2000 users, ensuring prompt resolution of issues and high user satisfaction.
Education
Bachelor of Science - computer Science
University of Kelaniya
03.2019
Skills
Active Directory, DNS, DHCP
Group Policy, SCCM
Azure Entra ID /O365 / Exchange
Sharepoint
VMWare / Vsphere / Hyper-V
LAN / WAN / VLAN
Power Shell Scripting
Routing & Switching
Non Related Referees
Mr.Shehan Samarasena – Lead Engineer (Sri Lankan Airlines) - +94 744441753
Mr.Kumara Silva - Sr. Systems Engineer (ANCL) - +94 712271944
Ms. Senani Somasekara - Director-GIS (UDA) - +94 711310080
Certification
RHCSA
CCNA / CCNP (Encore / Enarsi)
DevOps
Python
Linux Automation / Ethical Hacking (Fundemental)
Azure Administrator (Reading)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
SENIOR SYSTEMS ENGINEER (WINDOWS, DESKTOP & APPLICATION DELIVERY
SRI LANKAN AIRLINES
01.2024 - Current
SYSTEMS ENGINEER
SRI LANKAN AIRLINES
04.2022 - 01.2024
SYSTEMS ENGINEER – NETWORK
ANCL
09.2021 - 03.2022
INFORMATION SYSTEM OFFICER
URBAN DEVELOPMENT AUTHORITY
09.2019 - 09.2021
Bachelor of Science - computer Science
University of Kelaniya
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